P1 - Thinks verify involves physical visit to office
P2 - Don’t know how it’ll work but it’s me
P2 - Do you have a photo? Is confusing where it is
P5 - Not clear what participant needs to do
P5 - Not enough guidance on email what a verify account looks like
P7 - If at home will I use a scanner or a printer
Frequency (P1, P2, P5, P7)
P1 - Thinks verify involves physical visit to office P2 - Don’t know how it’ll work but it’s me P2 - Do you have a photo? Is confusing where it is P5 - Not clear what participant needs to do P5 - Not enough guidance on email what a verify account looks like P7 - If at home will I use a scanner or a printer