search

alphagov / govuk-design-system-backlog

GOV.UK Design System Community Backlog
31 stars 2 forks source link

Equality questions and WCAG 2.2 for long-term services #291

Open francesporter-DWP opened 9 months ago

francesporter-DWP commented 9 months ago 
          I'm looking for some help and advice on adding equality questions to a service. My understanding is that equality questions are not attributed to the individual or their case/ application information. The [GDS guidance](https://design-system.service.gov.uk/patterns/equality-information/) says that, in line with new WCAG 2.2 requirements, you have to allow users to update any changes in their equality information, but without re-entering the same data again ([redundant entry](https://www.w3.org/WAI/WCAG22/Understanding/redundant-entry.html#dfn-essential)). I'm not sure how this is possible without linking a person's equality info to the individual? WCAG talks about applying 'redundant entry' per session - but the GDS interpretation is that a person can go back on a long-term service, and update equality info as it changes. I'm confused and would really appreciate some advice around this.

Originally posted by @francesporter-DWP in https://github.com/alphagov/govuk-design-system-backlog/issues/180#issuecomment-1932005900

Zeno001 commented 9 months ago

That's very difficult to read (not sure how it was formatted), so here's the text:

I'm looking for some help and advice on adding equality questions to a service. My understanding is that equality questions are not attributed to the individual or their case/ application information. The GDS guidance says that, in line with new WCAG 2.2 requirements, you have to allow users to update any changes in their equality information, but without re-entering the same data again (redundant entry). I'm not sure how this is possible without linking a person's equality info to the individual? WCAG talks about applying 'redundant entry' per session - but the GDS interpretation is that a person can go back on a long-term service, and update equality info as it changes. I'm confused and would really appreciate some advice around this.

francesporter-DWP commented 9 months ago

Thank you @Zeno001 - I had just copied and pasted the text in so not sure what happened to the formatting! Thanks!

Zeno001 commented 9 months ago

No problem, @francesporter-DWP.

I'm interested to see what responses you get to your query.

RobynAndersonSD commented 2 months ago

I've come across the same question looking at how to introduce equality questions to a longer term account style service, @francesporter-DWP did you find an answer/solution?