alphagov / govuk-design-system

One place for service teams to find styles, components and patterns for designing government services.
https://www.gov.uk/design-system
MIT License
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Review User Needs for Design System #4188

Open trang-erskine opened 1 month ago

trang-erskine commented 1 month ago

Brief

We want to review our user needs to help us prioritise our work. It might also be a nice way to structure our feedback loop from various sources like user research, various community channels and support

This can help us to

Consideration

Why

It's been along time since we've looked back our user needs and consider how well we are meeting them. There are many old timers on the team that have set ideas and new joiners that aren't properly initiated.

Epic Lead

User Research

Leading role

product manager

Supporting role

Whole team

### Tasks
- [ ] Review who are our users
- [ ] Review what are their user needs
- [ ] Review and update personas for users (if needed)
- [ ] Consider if something like a 'team type' persona would be useful, create as needed
- [ ] Assess how well we are meeting those needs, identify gaps and opportunities
- [ ] Map out what insights we show we have met / not met those users needs
- [ ] Outline any further research we might need to do