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alphagov / govuk-design-system

One place for service teams to find styles, components and patterns for designing government services.
https://www.gov.uk/design-system
MIT License
512 stars 232 forks source link

have a process in place to handle queries about the event #4260

Closed Kam-Nijjar closed 4 days ago

Kam-Nijjar commented 3 weeks ago

What

Look at how we will process and handle enquiries about the event 3

Why

Respond to any enquiries that we have with regards to event 3

Who needs to work on this

Imran, Kam

Done when

Kam-Nijjar commented 2 weeks ago

You can log into Zendesk and add an internal note the person on support can copy and paste the response

Kam-Nijjar commented 2 weeks ago

Kam has access to Zendesk

Kam-Nijjar commented 2 weeks ago

Everyone is to check at lunchtime and 4 pm - Add internal notes for person on support