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alphagov / verify-local-patterns

Project board - https://github.com/alphagov/verify-local-patterns/projects/1 ||||| This is a prototype of some content that will be included in the GOV.UK Service Toolkit about the best practice for councils to deliver two services - parking permits and concessionary travel. The repo also includes a working prototype of both services which follows the guidance, as delivered by the fictional council of Argleton.
https://github.com/alphagov/verify-local-patterns/projects/1
MIT License
11 stars 23 forks source link

Users need to know where they can park #259

Open sanjaypoyzer opened 7 years ago

sanjaypoyzer commented 7 years ago

Will add a link to a map on the parking start page. Councils can add this URL in their options.

sanjaypoyzer commented 7 years ago

@EUzkuraityte to gather info about various parking boundary rules

EUzkuraityte commented 7 years ago

@sanjaypoyzer here's what I've got so far:

  1. Northumberland's map - http://map.northumberland.gov.uk/ParkingRestrictions/
  2. Oxfordshire's map - see here and use OX3 8AY and select "Map features" and "08 Controlled_Parking_Zones" another map
  3. Sunderland - don't have a map, but list the info here on pricing here
  4. Bucks - no maps
  5. Cambridge - bunch of downloads here: https://www.cambridgeshire.gov.uk/residents/travel-roads-and-parking/parking-permits-and-fines/parking/residents-parking-in-cambridge/
  6. Southampton - has a parking zone map that also allows user to search their address
EUzkuraityte commented 7 years ago

Assigning Sanjay as info's been gathered. Let me know if you need anything else!

lizziebruce commented 7 years ago

@sanjaypoyzer @EUzkuraityte screenshots for 3 options for displaying parking boundary area. (I've also incorporated copy edits that I remembered from the last UR testing analysis that hadn't come through as issues for some reason. Sorry not to do that in a separate branch Sanjay - was on content fix autopilot.)

Before screen shot 2017-06-12 at 18 24 34

After screen shot 2017-06-12 at 18 22 29

with parking area link going to:

  1. Map followed by list of streets screen shot 2017-06-12 at 18 24 05 screen shot 2017-06-12 at 18 24 12

  2. List of streets as hidden text dropdown followed by map screen shot 2017-06-12 at 18 23 23

Dropdown expanded: screen shot 2017-06-12 at 18 37 00

  1. Link to Sunderland council map PDF (which comes through unrotated but we could probably fix that) PDF opens in a new tab. screen shot 2017-06-12 at 18 22 55
EUzkuraityte commented 7 years ago

Hi @lizziebruce Thanks so much for doing this, it looks amazing! I'm a fan of the expandable street list version, but would love to test them all and see which ones the users respond to best.

lizziebruce commented 7 years ago

Adding @petegale. If have time will also do http://umap.fluv.io/ version and parking permit streets represented by lines version. For ref, this is the G-map url https://drive.google.com/open?id=1l5Gkx4H-I4aESpbEN2Nsa_fLlus&usp=sharing

lizziebruce commented 7 years ago

Following UR we'll be iterating on the boundary map and also looking at alternatives like http://umap.fluv.io/ and possibly https://carto.com/ which is free to use for public data.

EUzkuraityte commented 7 years ago

Adding findings from UR screen shot 2017-06-16 at 15 43 26

screen shot 2017-06-16 at 13 24 00

ingasiler commented 7 years ago

Findings from UR in Newcastle 11 July 2017 screen shot 2017-07-17 at 17 15 33

ingasiler commented 7 years ago

Findings from UR in Newcastle 11 July 2017 screen shot 2017-07-17 at 17 41 46

ingasiler commented 7 years ago

Findings from UR in Newcastle 11 July 2017
screen shot 2017-07-17 at 17 51 03

lizziebruce commented 7 years ago

Ideas: label location marker with "Centre of postcode", make marker contrasting colour e.g. red, give map a key, make map 2/3s page width. @petegale has suggested losing the map from the main user journey flow and just linking to it.

petegale commented 7 years ago

@lizziebruce - might it be clearer to just label the pin with the postcode the user entered? Certainly more conventional.

lizziebruce commented 7 years ago

@petegale @sanjaypoyzer "SR2 7LE" for example sounds good, yes. However I wonder if any users would get confused IRL if the pin for their postcode wasn't on their house. A key could clarify that the pin goes to the centre of the postcode perhaps, and could also present the explanation of the shaded area in a more engaging way. In any case, we know the current solution needs more attention. Thoughts on the other points above?

petegale commented 7 years ago

I think this could be something that we look at in private beta, once we start testing with real users. I also think to some extent, the fact that they haven't entered their house number will help with the issue of the pin pointing to the postcode and not their house.