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alphagov / verify-local-patterns

Project board - https://github.com/alphagov/verify-local-patterns/projects/1 ||||| This is a prototype of some content that will be included in the GOV.UK Service Toolkit about the best practice for councils to deliver two services - parking permits and concessionary travel. The repo also includes a working prototype of both services which follows the guidance, as delivered by the fictional council of Argleton.
https://github.com/alphagov/verify-local-patterns/projects/1
MIT License
11 stars 23 forks source link

Check if you need a permit - scrambled results returned #748

Open EUzkuraityte opened 6 years ago

EUzkuraityte commented 6 years ago

It's hard to understand how the addresses are listed in the results from the postcode search. Might not be a massive issue for users but if we could make it more consistent, it would improve the user experience.

joanneSouthern commented 6 years ago

@EUzkuraityte any thoughts about this one ?

EUzkuraityte commented 6 years ago

@joanneSouthern I'm thinking, sorting the addresses the way they are displayed by GOV.UK - listed alphabetically by street name and then sorted lowest to highest by house number, ignoring the house name.. Not saying this is ideal, just one of the options you could consider. This could definitely be one of the things you look into as part of Private Beta and user test this. screen shot 2017-10-30 at 15 33 27

joanneSouthern commented 6 years ago

@EUzkuraityte Hi Egle I've had a chat with Lee about ordering, the LAGAN web service orders on UPRN at the moment and we are unable to change this

EUzkuraityte commented 6 years ago

Makes sense... we can still look at how users react to this in user research and, if needed, keep it in the backlog for future iterations.