alvr-org / ALVR

Stream VR games from your PC to your headset via Wi-Fi
MIT License
5.51k stars 488 forks source link

Controller not recognized #2302

Closed rtlnut closed 1 month ago

rtlnut commented 3 months ago

Description

When I open the alvr client on Quest2, it doesn't recognize my controller, and it seems that all the controller buttons are disabled. I can't open the system menu, and I can only reset the view by long pressing the Menu button. This bug does not affect me connecting to the computer and entering Steam Home, but my controller is still not recognized after entering. I don't have a specific way to reproduce this bug. It seems to disappear after a few retries, but it will also appear again. 9c60245f2b4366631b5e34fa76a7c7d

General Troubleshooting

Environment

idk

Hardware

CPU: i5 7300HQ

GPU: GTX 1060

GPU Driver Version: 32.0.15.5612

Audio:

Installation

ALVR Version: 20.9.1

ALVR Settings File: session.json

SteamVR Version: 2.7.4

Install Type:

OS Name and Version : Windows 10 64-bit (10.0, Build 19045)

The-personified-devil commented 3 months ago

In v20.9.1 your controllers should only be simple stars made out of wires. But not being able to open system view really sounds like a quest issue, since alvr doesn't really have the ability to influence that

rtlnut commented 3 months ago

In v20.9.1 your controllers should only be simple stars made out of wires. But not being able to open system view really sounds like a quest issue, since alvr doesn't really have the ability to influence that

The report screen can be opened by clicking the menu button five times, which is the only way to open the menu after a bug has appeared, after which the controller can return to normal. But I couldn't shut down the device properly, because the controller was still disabled on the screen where I chose to shut down or restart the device.

zmerp commented 3 months ago

This is very odd, it wasn't uncommon to have ALVR lock up the whole OS, but this was years ago on the Quest 1.

github-actions[bot] commented 1 month ago

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 5 days.