Air Asia Flights aren't showing, Prices are higher for normal flights

Description

Hi, it seems that Amadeus Flights Search Offer API is not returning the flights listed by Air Asia. Moreover, the prices for some flights are showing much higher than the official website checkout prices, without any additional baggage or services. Note that I'm using the Production Mode API for getting the flight offers.

I'm not sure why I am getting such a high price in comparison to the original website price even without any add-ons or such and what can I correct in the request to rectify the response. Note that the final price is same when I verified in the Offer-Price API after getting the response.

Additionally, I am not getting any listed flights from Air Asia in Amadeus API. Is it not available on Amadeus or do I have to enable it with any parameter?

Query

I tried to query flights for the following details in Amadeus API, Skyscanner and Google Flights:

Source: DEL (Delhi, India)
Destination: DPS (Denpasar, Bali)
Start Date: 2024-09-09 00:00:00 with +/- 6h timeWindow
Return Date: 2024-09-18
Adults: 1
Maximum Intermediate Stops: 1
CurrencyCode: INR

For this query, I'm getting the cheapest flight as Batik Air (DEL to DPS) with a final cost of INR 28,929.77 with only 7kg Carry Bag and no Checking Bag.

Below is the retrieved flight details from Skyscanner/Agoda: DPS to DPS:

DPS to DEL:

Here is the final price I am getting on Agoda:

For the same flight, on Amadeus API I got the total price of INR 51410.00 without any additions, which is way beyond the price on Agoda or other websites (almost 2x).

Request Body

Here is the request body that I used to get the flight offer:

{
  "currencyCode": "INR",
  "originDestinations": [
    {
      "id": "1",
      "originLocationCode": "DEL",
      "destinationLocationCode": "DPS",
      "departureDateTimeRange": {
        "date": "2024-09-09",
        "timeWindow": "6H",
        "time": "00:00:00"
      }
    },
    {
      "id": "2",
      "originLocationCode": "DPS",
      "destinationLocationCode": "DEL",
      "departureDateTimeRange": {
        "date": "2024-09-18"
      }
    }
  ],
  "travelers": [
    {
      "id": "1",
      "travelerType": "ADULT"
    }
  ],
  "sources": [
    "GDS"
  ],
  "searchCriteria": {
    "moreOvernightsAllowed":true,
    "allowAlternativeFareOptions":true,
    "additionalInformation":{
        "chargeableCheckedBags":false,
        "brandedFares":false
    },
    "pricingOptions": {
        "includedCheckedBagsOnly": false
    },
    "flightFilters": {
        "cabinRestrictions": [
            {
                "cabin": "ECONOMY",
                "coverage": "MOST_SEGMENTS",
                "originDestinationIds": [
                    "1", "2"
                ]
            }
      ],
      "carrierRestrictions": {
        "includedCarrierCodes":["OD"]
      },
      "connectionRestriction":{
        "maxNumberOfConnections":1
      }
    }
  }
}

Response Object Body

And below is the response body of the flight we are comparing with Skyscanner/Agoda:

{
            "type": "flight-offer",
            "id": "9",
            "source": "GDS",
            "instantTicketingRequired": false,
            "nonHomogeneous": false,
            "oneWay": false,
            "isUpsellOffer": false,
            "lastTicketingDate": "2024-07-28",
            "lastTicketingDateTime": "2024-07-28",
            "numberOfBookableSeats": 3,
            "itineraries": [
                {
                    "duration": "PT13H5M",
                    "segments": [
                        {
                            "departure": {
                                "iataCode": "DEL",
                                "terminal": "3",
                                "at": "2024-09-08T22:05:00"
                            },
                            "arrival": {
                                "iataCode": "KUL",
                                "terminal": "1",
                                "at": "2024-09-09T06:10:00"
                            },
                            "carrierCode": "OD",
                            "number": "206",
                            "aircraft": {
                                "code": "7M8"
                            },
                            "operating": {
                                "carrierCode": "OD"
                            },
                            "duration": "PT5H35M",
                            "id": "5",
                            "numberOfStops": 0,
                            "blacklistedInEU": false
                        },
                        {
                            "departure": {
                                "iataCode": "KUL",
                                "terminal": "1",
                                "at": "2024-09-09T10:30:00"
                            },
                            "arrival": {
                                "iataCode": "DPS",
                                "terminal": "0",
                                "at": "2024-09-09T13:40:00"
                            },
                            "carrierCode": "OD",
                            "number": "306",
                            "aircraft": {
                                "code": "738"
                            },
                            "operating": {
                                "carrierCode": "OD"
                            },
                            "duration": "PT3H10M",
                            "id": "6",
                            "numberOfStops": 0,
                            "blacklistedInEU": false
                        }
                    ]
                },
                {
                    "duration": "PT11H5M",
                    "segments": [
                        {
                            "departure": {
                                "iataCode": "DPS",
                                "terminal": "0",
                                "at": "2024-09-18T12:30:00"
                            },
                            "arrival": {
                                "iataCode": "KUL",
                                "terminal": "1",
                                "at": "2024-09-18T15:40:00"
                            },
                            "carrierCode": "OD",
                            "number": "172",
                            "aircraft": {
                                "code": "738"
                            },
                            "operating": {
                                "carrierCode": "OD"
                            },
                            "duration": "PT3H10M",
                            "id": "19",
                            "numberOfStops": 0,
                            "blacklistedInEU": false
                        },
                        {
                            "departure": {
                                "iataCode": "KUL",
                                "terminal": "1",
                                "at": "2024-09-18T18:00:00"
                            },
                            "arrival": {
                                "iataCode": "DEL",
                                "terminal": "3",
                                "at": "2024-09-18T21:05:00"
                            },
                            "carrierCode": "OD",
                            "number": "205",
                            "aircraft": {
                                "code": "7M8"
                            },
                            "operating": {
                                "carrierCode": "OD"
                            },
                            "duration": "PT5H35M",
                            "id": "20",
                            "numberOfStops": 0,
                            "blacklistedInEU": false
                        }
                    ]
                }
            ],
            "price": {
                "currency": "INR",
                "total": "51410.00",
                "base": "25670.00",
                "fees": [
                    {
                        "amount": "0.00",
                        "type": "SUPPLIER"
                    },
                    {
                        "amount": "0.00",
                        "type": "TICKETING"
                    }
                ],
                "grandTotal": "51410.00"
            },
            "pricingOptions": {
                "fareType": [
                    "PUBLISHED"
                ],
                "includedCheckedBagsOnly": false
            },
            "validatingAirlineCodes": [
                "GP"
            ],
            "travelerPricings": [
                {
                    "travelerId": "1",
                    "fareOption": "STANDARD",
                    "travelerType": "ADULT",
                    "price": {
                        "currency": "INR",
                        "total": "51410.00",
                        "base": "25670.00"
                    },
                    "fareDetailsBySegment": [
                        {
                            "segmentId": "5",
                            "cabin": "ECONOMY",
                            "fareBasis": "VRTIZ",
                            "class": "V",
                            "includedCheckedBags": {
                                "weight": 0,
                                "weightUnit": "KG"
                            },
                            "includedCabinBags": {
                                "weight": 7,
                                "weightUnit": "KG"
                            }
                        },
                        {
                            "segmentId": "6",
                            "cabin": "ECONOMY",
                            "fareBasis": "NRTMY",
                            "class": "N",
                            "includedCheckedBags": {
                                "weight": 0,
                                "weightUnit": "KG"
                            },
                            "includedCabinBags": {
                                "weight": 7,
                                "weightUnit": "KG"
                            }
                        },
                        {
                            "segmentId": "19",
                            "cabin": "ECONOMY",
                            "fareBasis": "QRTMY",
                            "class": "Q",
                            "includedCheckedBags": {
                                "weight": 0,
                                "weightUnit": "KG"
                            },
                            "includedCabinBags": {
                                "weight": 7,
                                "weightUnit": "KG"
                            }
                        },
                        {
                            "segmentId": "20",
                            "cabin": "ECONOMY",
                            "fareBasis": "VRTIZ",
                            "class": "V",
                            "includedCheckedBags": {
                                "weight": 0,
                                "weightUnit": "KG"
                            },
                            "includedCabinBags": {
                                "weight": 7,
                                "weightUnit": "KG"
                            }
                        }
                    ]
                }
            ]
        }

amadeus4dev / amadeus-python