grey / blank screen after update

amanharwara / altus

Desktop client for WhatsApp Web with themes, notifications and multiple account support

GNU General Public License v3.0

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grey / blank screen after update #154

Closed chk1xn closed 3 years ago

chk1xn commented 3 years ago

after updating my altus 3.x installation to 4.4.1 all tabs remain blank. forced reloads, closed tabs and created new ones, nothing worked. altus is connecting to the WA devices, showing the progress bar then turns all grey. pc: Windows 10 Pro 21H1, WA: 2.21.16.20 on Android 4.4.2 and 10 I hope I'm not missing something obvious...

amanharwara commented 3 years ago

Have you tried deleting the altus or Altus folder in %APPDATA% and then re-trying?

chk1xn commented 3 years ago

FWIW, just installed v4.3.1 and everythings works like a charm...

chk1xn commented 3 years ago

Have you tried deleting the altus or Altus folder in %APPDATA% and then re-trying?

Will try that later today. Will this wipe my customized themes?

amanharwara commented 3 years ago

Yes. Just copy the themes.json file to another place before deleting, and then you can paste it back.

chk1xn commented 3 years ago

after a complete uninstall and re-install 4.4.1 is working now. thanks for the tip how to save my themes.