Not receiving push notifications outside of the app

[barryross]

I have followed https://aws.amazon.com/blogs/mobile/push-notifications-with-ionic-and-amazon-pinpoint/ and am receiving in-app notifications when sending via "direct" in the AWS console, but when the app is in the background or closed, no notifications come through. Any ideas why?

[lucaslc-sp]

I have same problem. Any solution?

[Linknpay]

same problem here !

[gthole]

I also ran into this. It only appears to affect Android for me - iOS apps receive notifications while the app is in background mode no problem.

Anyone figure this out yet? Any insight would be definitely appreciated!

[medbz]

same problem here

[Linknpay]

We had the same problem and we solve it for android background mode. Solution:

1. Do not use FCM, use GCM. So, install the ionic push plugin v1 not v2.

2. Do not use "withBody" function when sending messages to Android, use "withRawContent" instead with a json object as showed in the java example below:

   JSONObject gcmMessage = new JSONObject();
       try {
           JSONObject data = new JSONObject();
           data.put("title", title);
           data.put("body", message);
           gcmMessage.put("data", data);
       } catch(JSONException e){
           LOGGER.error(e);
       }
   
       DirectMessageConfiguration directMessageConfiguration = new DirectMessageConfiguration()
               .withAPNSMessage(new APNSMessage().withTitle(title).withBody(message).withSound("default"))
               .withGCMMessage(new GCMMessage()
                       .withRawContent(gcmMessage.toString())
                       .withSound("default"));

Hope it helps !

[gthole]

Well hooray! That worked very nicely. Thanks so much!

I'm a bit distressed that this only buys us a year before GCM is phased out and FCM is the defacto push notification API, but I'll take it for now.

Thanks again for the magic spell.