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amazon-connect / ai-powered-speech-analytics-for-amazon-connect

The AI Powered Speech Analytics for Amazon Connect solution provides the combination of speech to text transcription, translation into preferred languages, and insights for agents and supervisors all in real-time
https://aws.amazon.com/solutions/implementations/ai-powered-speech-analytics-for-amazon-connect/
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Connect login popup shows "Session Expired" #13

Closed drewdresser closed 3 years ago

drewdresser commented 4 years ago

I follow the steps in the deployment guide (unless I missed something). I open up the web app, but when i get the authentication popup from Connect, I get a "Session Expired Your session has expired. Please log in."

This happens if I'm logged into Connect on another tab or not.

Could this be related to the new version of connecting to Connect?

ramprasadsv commented 4 years ago

Hello, Can you please confirm if you are using SSO (SAML type of authentication) or Amazon Connect as the identity store and authentication to sign in?

drewdresser commented 4 years ago

Hi, thanks for the response. I am using Amazon Connect as the identity store and authentication to sign in. I created a user and can sign in with that user by using my login url: https://.awsapps.com/connect/login

efh365 commented 3 years ago

Is this still an issue?

dfw100 commented 3 years ago

@drewdresser could you please let us know if this is still an issue?

khastation commented 3 years ago

@drewdresser please reopen this issue if you're still facing this issue.