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amazon-connect / ai-powered-speech-analytics-for-amazon-connect

The AI Powered Speech Analytics for Amazon Connect solution provides the combination of speech to text transcription, translation into preferred languages, and insights for agents and supervisors all in real-time
https://aws.amazon.com/solutions/implementations/ai-powered-speech-analytics-for-amazon-connect/
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How to get the real time Transcript of both the agent as well as customer? #22

Closed Sarthak-Kulkarni closed 3 years ago

Sarthak-Kulkarni commented 3 years ago

The solution currently provides the real time transcript of the customer only. How will I be able to get the real-time transcript of what the agent is saying? @aman-appcino @efh365

dfw100 commented 3 years ago

I am closing this issue as duplicate of #24