The AI Powered Speech Analytics for Amazon Connect solution provides the combination of speech to text transcription, translation into preferred languages, and insights for agents and supervisors all in real-time
The maximum session duration (in seconds) of the IAM Role is set to 900 seconds in the initContactDetails Lambda Function. It need to be increased to run the solution beyond 900 seconds.
This has been addressed. Now, a new environment variable has been added to the initContactDetails Lambda Function so that user can specify a value from 900 to 3600 (in seconds).
The maximum session duration (in seconds) of the IAM Role is set to 900 seconds in the initContactDetails Lambda Function. It need to be increased to run the solution beyond 900 seconds.