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amazon-connect / ai-powered-speech-analytics-for-amazon-connect

The AI Powered Speech Analytics for Amazon Connect solution provides the combination of speech to text transcription, translation into preferred languages, and insights for agents and supervisors all in real-time
https://aws.amazon.com/solutions/implementations/ai-powered-speech-analytics-for-amazon-connect/
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Chat Translate not working #30

Closed sachinjabshetty closed 3 years ago

sachinjabshetty commented 3 years ago

Hi,

I tried to used aichatflow for Chat with to Translate but it does nothing. chats dosent show on Translated Conversation and unable to send chat only native tool works. Sentiment is also not showing.

FYI - Voice works but translation is slow.

Please see the sample screenshot.

I am struggling from past few days to fix this but failed.

Please need your help.

Agent desktop AI

Thanks in advance.

mcosicaws commented 3 years ago

Could you please check if there were any errors in browser Developer Console?

Thanks, Milos

mcosicaws commented 3 years ago

Closing due to no response, please feel free to re-open should you need any additional help.