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amazon-connect / ai-powered-speech-analytics-for-amazon-connect

The AI Powered Speech Analytics for Amazon Connect solution provides the combination of speech to text transcription, translation into preferred languages, and insights for agents and supervisors all in real-time
https://aws.amazon.com/solutions/implementations/ai-powered-speech-analytics-for-amazon-connect/
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Chat translate not working #34

Open joshuarodriguez82 opened 2 years ago

joshuarodriguez82 commented 2 years ago

I uploaded the template, followed the instructions on the blog post and admin guide but cannot get chat or audio transcripts to work. Currently the chat comes in, there is no detection in the custom CCP at all. I have a test chat to the aiChatFlow that comes in the s3 bucket. Please let me know what other information you need to help diagnose the issue.

mcosicaws commented 2 years ago

Could you please check your browser's console for any errors?

kqia040 commented 2 years ago

Hey @joshuarodriguez82 have you had the chance to check?

joshuarodriguez82 commented 2 years ago

Yes sorry for the delayed response, I'm getting quite a few browser errors that I do not know how to diagnose. I have them saved as text files.

d3v8smcgg7of5m.cloudfront.net-1639089973052-SACCPErrors.log d3v8smcgg7of5m.cloudfront.net-1639089941098-SACCPErrors.log d3v8smcgg7of5m.cloudfront.net-1639089985379-SACCPErrors.log