Failed to init chat with 'customDisplayNames' attribute

[dmakhmutov]

Thank you for your work. We configured the Amazon Connect chat widget following the instructions here: https://docs.aws.amazon.com/connect/latest/adminguide/add-chat-to-website.html#chat-widget-script

We used additional configurations like:

amazon_connect('customDisplayNames', {
  header: {
    headerMessage: 'Hi there! We are online!',
  },
  transcript: {
    systemMessageDisplayName: 'Agent',
    botMessageDisplayName: 'Kate'
  }
});

and everything works fine till this morning. This morning we faced issues (screenshots below)

after commenting amazon_connect('customDisplayNames', {..} the chat restored to work

UPD: In the documentation, https://docs.aws.amazon.com/connect/latest/adminguide/pass-custom-styles.html#pass-override-system says that all fields are optional. I've added endChatButtonText and Chat restored

amazon_connect('customDisplayNames', {
 ....
  footer: {
     endChatButtonText: 'End Chat',
   }
}

[mliao95]

Hi @dmakhmutov,

Thanks for catching this and filing an issue. We deployed a fix for this recently. Could you let us know if you can still reproduce this issue? You may need to clear your cache to pull the most recent update. Thanks!

[agarwhi]

We hope fix resolved your concern. If the problem recurs, please reopen this ticket, and we'll be glad to assist you further.

[dmakhmutov]

@mliao95 Yes, It helped. Thank you!