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amazon-connect / amazon-connect-realtime-transcription

Transcribe Live Customer Audio for Amazon Connect using Amazon Kinesis Video Streams and Amazon Transcribe
MIT No Attribution
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The transcript is not created #27

Closed scarai-sap closed 4 years ago

scarai-sap commented 5 years ago

ATT.

See below pictures.

image image

scarai-sap commented 5 years ago

from the dashboard of the lambda, we can see it was called

image

scarai-sap commented 5 years ago

here the logs. But I have no idea why there is no voice at all

at software.amazon.awssdk.core.internal.http.pipeline.stages.AsyncExecutionFailureExceptionReportingStage.lambda$execute$0(AsyncExecutionFailureExceptionReportingStage.java:50) at java.util.concurrent.CompletableFuture.uniHandle(CompletableFuture.java:822) at java.util.concurrent.CompletableFuture$UniHandle.tryFire(CompletableFuture.java:797) at java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:474) at java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:1977) at software.amazon.awssdk.core.internal.http.pipeline.stages.AsyncRetryableStage$RetryExecutor.retryErrorIfNeeded(AsyncRetryableStage.java:167) at software.amazon.awssdk.core.internal.http.pipeline.stages.AsyncRetryableStage$RetryExecutor.retryIfNeeded(AsyncRetryableStage.java:118) at software.amazon.awssdk.core.internal.http.pipeline.stages.AsyncRetryableStage$RetryExecutor.lambda$execute$0(AsyncRetryableStage.java:103) at java.util.concurrent.CompletableFuture.uniWhenComplete(CompletableFuture.java:760) at java.util.concurrent.CompletableFuture$UniWhenComplete.tryFire(CompletableFuture.java:736) at java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:474) at java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:1977) at software.amazon.awssdk.core.internal.http.pipeline.stages.MakeAsyncHttpRequestStage.lambda$executeHttpRequest$1(MakeAsyncHttpRequestStage.java:135) at java.util.concurrent.CompletableFuture.uniWhenComplete(CompletableFuture.java:760) at java.util.concurrent.CompletableFuture$UniWhenComplete.tryFire(CompletableFuture.java:736) at java.util.concurrent.CompletableFuture$Completion.run(CompletableFuture.java:442) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: software.amazon.awssdk.services.transcribestreaming.model.BadRequestException: Your request timed out because no new audio was received for 15 seconds. (Service: transcribe, Status Code: 400, Request ID: 468b0821-b262-458e-af5f-807a7c8d6dd8) at software.amazon.awssdk.services.transcribestreaming.model.BadRequestException$BuilderImpl.build(BadRequestException.java:119) at software.amazon.awssdk.services.transcribestreaming.model.BadRequestException$BuilderImpl.build(BadRequestException.java:79) at software.amazon.awssdk.protocols.json.internal.unmarshall.AwsJsonProtocolErrorUnmarshaller.unmarshall(AwsJsonProtocolErrorUnmarshaller.java:88) at software.amazon.awssdk.protocols.json.internal.unmarshall.AwsJsonProtocolErrorUnmarshaller.handle(AwsJsonProtocolErrorUnmarshaller.java:63) at software.amazon.awssdk.protocols.json.internal.unmarshall.AwsJsonProtocolErrorUnmarshaller.handle(AwsJsonProtocolErrorUnmarshaller.java:42) at software.amazon.awssdk.awscore.eventstream.EventStreamAsyncResponseTransformer.handleMessage(EventStreamAsyncResponseTransformer.java:272) at software.amazon.eventstream.MessageDecoder.feed(MessageDecoder.java:123) at software.amazon.eventstream.MessageDecoder.feed(MessageDecoder.java:71) at software.amazon.awssdk.awscore.eventstream.EventStreamAsyncResponseTransformer$ByteSubscriber.onNext(EventStreamAsyncResponseTransformer.java:370) at software.amazon.awssdk.awscore.eventstream.EventStreamAsyncResponseTransformer$ByteSubscriber.onNext(EventStreamAsyncResponseTransformer.java:346) at software.amazon.awssdk.http.nio.netty.internal.ResponseHandler$PublisherAdapter$1.onNext(ResponseHandler.java:238) at software.amazon.awssdk.http.nio.netty.internal.ResponseHandler$PublisherAdapter$1.onNext(ResponseHandler.java:198) at com.typesafe.netty.HandlerPublisher.publishMessage(HandlerPublisher.java:367) at com.typesafe.netty.HandlerPublisher.channelRead(HandlerPublisher.java:345) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:362) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:348) at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:340) at com.typesafe.netty.http.HttpStreamsHandler.handleReadHttpContent(HttpStreamsHandler.java:194) at com.typesafe.netty.http.HttpStreamsHandler.channelRead(HttpStreamsHandler.java:165) at com.typesafe.netty.http.HttpStreamsClientHandler.channelRead(HttpStreamsClientHandler.java:148) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:362) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:348) at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:340) at software.amazon.awssdk.http.nio.netty.internal.http2.Http2ToHttpInboundAdapter.onDataRead(Http2ToHttpInboundAdapter.java:73) at software.amazon.awssdk.http.nio.netty.internal.http2.Http2ToHttpInboundAdapter.channelRead0(Http2ToHttpInboundAdapter.java:51) at software.amazon.awssdk.http.nio.netty.internal.http2.Http2ToHttpInboundAdapter.channelRead0(Http2ToHttpInboundAdapter.java:42) at io.netty.channel.SimpleChannelInboundHandler.channelRead(SimpleChannelInboundHandler.java:105) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:362) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:348) at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:340) at io.netty.handler.timeout.IdleStateHandler.channelRead(IdleStateHandler.java:286) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:362) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:348) at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:340) at io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1434) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:362) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:348) at io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:965) at io.netty.handler.codec.http2.ForkedHttp2MultiplexCodec$DefaultHttp2StreamChannel$Http2ChannelUnsafe.doRead0(ForkedHttp2MultiplexCodec.java:972) at io.netty.handler.codec.http2.ForkedHttp2MultiplexCodec$DefaultHttp2StreamChannel.fireChildRead(ForkedHttp2MultiplexCodec.java:745) at io.netty.handler.codec.http2.ForkedHttp2MultiplexCodec.onHttp2StreamFrame(ForkedHttp2MultiplexCodec.java:296) at io.netty.handler.codec.http2.ForkedHttp2MultiplexCodec.onHttp2Frame(ForkedHttp2MultiplexCodec.java:220) at io.netty.handler.codec.http2.Http2FrameCodec$FrameListener.onDataRead(Http2FrameCodec.java:547) at io.netty.handler.codec.http2.ForkedDefaultHttp2ConnectionDecoder$FrameReadListener.onDataRead(ForkedDefaultHttp2ConnectionDecoder.java:240) at io.netty.handler.codec.http2.DefaultHttp2FrameReader.readDataFrame(DefaultHttp2FrameReader.java:421) at io.netty.handler.codec.http2.DefaultHttp2FrameReader.processPayloadState(DefaultHttp2FrameReader.java:251) at io.netty.handler.codec.http2.DefaultHttp2FrameReader.readFrame(DefaultHttp2FrameReader.java:160) at io.netty.handler.codec.http2.ForkedDefaultHttp2ConnectionDecoder.decodeFrame(ForkedDefaultHttp2ConnectionDecoder.java:118) at io.netty.handler.codec.http2.Http2ConnectionHandler$FrameDecoder.decode(Http2ConnectionHandler.java:390) at io.netty.handler.codec.http2.Http2ConnectionHandler.decode(Http2ConnectionHandler.java:450) at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:502) at io.netty.handler.codec.ByteToMessageDecoder.callDecode(ByteToMessageDecoder.java:441) at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:278) at io.netty.handler.codec.http2.ForkedHttp2MultiplexCodec.channelRead(ForkedHttp2MultiplexCodec.java:359) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:362) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:348) at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:340) at io.netty.handler.ssl.SslHandler.unwrap(SslHandler.java:1436) at io.netty.handler.ssl.SslHandler.decodeJdkCompatible(SslHandler.java:1203) at io.netty.handler.ssl.SslHandler.decode(SslHandler.java:1247) at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:502) at io.netty.handler.codec.ByteToMessageDecoder.callDecode(ByteToMessageDecoder.java:441) at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:278) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:362) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:348) at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:340) at io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1434) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:362) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:348) at io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:965) at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:163) at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:656) at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:591) at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:508) at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:470) at io.netty.util.concurrent.SingleThreadEventExecutor$5.run(SingleThreadEventExecutor.java:909) ... 1 more 2019-11-06 07:07:26 DEBUG TranscribeStreamingRetryClient:168 - Retriable error occurred and will be retried. 2019-11-06 07:07:26 DEBUG TranscribeStreamingRetryClient:169 - Sleeping for sometime before retrying... 2019-11-06 07:07:26 DEBUG TranscribeStreamingRetryClient:176 - Making retry attempt: 1 2019-11-06 07:07:26 INFO StreamTranscriptionBehaviorImpl:53 - 1573024046970 Received Initial response from Transcribe. Request Id: 147c67a4-bdc1-4aed-84d3-89e883e1895e 2019-11-06 07:07:27 INFO TranscribeStreamingRetryClient:214 - Reached on error but doing nothingjava.util.concurrent.CompletionException: software.amazon.awssdk.core.exception.SdkClientException 2019-11-06 07:07:27 DEBUG TranscribeStreamingRetryClient:164 - Error occurred on channel AUDIO_TO_CUSTOMER : software.amazon.awssdk.core.exception.SdkClientException java.util.concurrent.CompletionException: software.amazon.awssdk.core.exception.SdkClientException at software.amazon.awssdk.utils.CompletableFutureUtils.errorAsCompletionException(CompletableFutureUtils.java:61) at software.amazon.awssdk.core.internal.http.pipeline.stages.AsyncExecutionFailureExceptionReportingStage.lambda$execute$0(AsyncExecutionFailureExceptionReportingStage.java:50) at java.util.concurrent.CompletableFuture.uniHandle(CompletableFuture.java:822) at java.util.concurrent.CompletableFuture$UniHandle.tryFire(CompletableFuture.java:797) at java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:474) at java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:1977) at software.amazon.awssdk.core.internal.http.pipeline.stages.AsyncRetryableStage$RetryExecutor.retryErrorIfNeeded(AsyncRetryableStage.java:167) at software.amazon.awssdk.core.internal.http.pipeline.stages.AsyncRetryableStage$RetryExecutor.retryIfNeeded(AsyncRetryableStage.java:118) at software.amazon.awssdk.core.internal.http.pipeline.stages.AsyncRetryableStage$RetryExecutor.lambda$execute$0(AsyncRetryableStage.java:103) at java.util.concurrent.CompletableFuture.uniWhenComplete(CompletableFuture.java:760) at java.util.concurrent.CompletableFuture$UniWhenComplete.tryFire(CompletableFuture.java:736) at java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:474) at java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:1977) at software.amazon.awssdk.core.internal.http.pipeline.stages.MakeAsyncHttpRequestStage$ResponseHandler.onError(MakeAsyncHttpRequestStage.java:241) at software.amazon.awssdk.http.nio.netty.internal.NettyRequestExecutor.handleFailure(NettyRequestExecutor.java:225) at software.amazon.awssdk.http.nio.netty.internal.NettyRequestExecutor.lambda$writeRequest$6(NettyRequestExecutor.java:187) at io.netty.util.concurrent.DefaultPromise.notifyListener0(DefaultPromise.java:511) at io.netty.util.concurrent.DefaultPromise.notifyListenersNow(DefaultPromise.java:485) at io.netty.util.concurrent.DefaultPromise.access$000(DefaultPromise.java:33) at io.netty.util.concurrent.DefaultPromise$1.run(DefaultPromise.java:435) at io.netty.util.concurrent.AbstractEventExecutor.safeExecute(AbstractEventExecutor.java:163) at io.netty.util.concurrent.SingleThreadEventExecutor.runAllTasks(SingleThreadEventExecutor.java:404) at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:474) at io.netty.util.concurrent.SingleThreadEventExecutor$5.run(SingleThreadEventExecutor.java:909) at java.lang.Thread.run(Thread.java:748) Caused by: software.amazon.awssdk.core.exception.SdkClientException at software.amazon.awssdk.core.exception.SdkClientException$BuilderImpl.build(SdkClientException.java:97) at software.amazon.awssdk.core.internal.util.ThrowableUtils.asSdkException(ThrowableUtils.java:98) at software.amazon.awssdk.core.internal.http.pipeline.stages.AsyncRetryableStage$RetryExecutor.retryIfNeeded(AsyncRetryableStage.java:117) ... 17 more Caused by: java.lang.IllegalArgumentException: Trying to decode an EBML ID and it wants 7 more bytes, but IDs max out at 4 bytes. firstByte was 1 at org.apache.commons.lang3.Validate.isTrue(Validate.java:158) at com.amazonaws.kinesisvideo.parser.ebml.EBMLUtils.readId(EBMLUtils.java:62) at com.amazonaws.kinesisvideo.parser.ebml.EBMLParserInternalElement.readId(EBMLParserInternalElement.java:48) at com.amazonaws.kinesisvideo.parser.ebml.EBMLParser.parse(EBMLParser.java:85) at com.amazonaws.kinesisvideo.parser.mkv.StreamingMkvReader.nextIfAvailable(StreamingMkvReader.java:116) at com.amazonaws.kvstranscribestreaming.KVSUtils.getByteBufferFromStream(KVSUtils.java:107) at com.amazonaws.kvstranscribestreaming.KVSUtils.getByteBufferFromStream(KVSUtils.java:171) at com.amazonaws.transcribestreaming.KVSByteToAudioEventSubscription.lambda$request$0(KVSByteToAudioEventSubscription.java:80) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) ... 1 more 2019-11-06 07:07:27 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:27 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:27 INFO TranscribeStreamingRetryClient:218 - Reached on complete. 2019-11-06 07:07:28 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:28 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:29 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:29 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:30 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:30 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:31 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:31 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:32 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:32 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:33 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:33 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:34 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:34 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:35 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:35 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:36 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:36 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:37 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:37 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:38 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:38 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:39 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:39 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:40 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:40 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:42 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:42 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:43 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:43 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:44 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:44 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:45 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:45 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:46 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:46 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:47 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:47 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:48 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:48 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:49 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:49 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:50 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:50 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:51 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:51 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:52 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:52 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:53 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:53 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:54 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:54 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:55 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:55 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:56 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:56 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:57 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:57 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:58 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:58 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:07:59 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:07:59 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:00 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:00 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:01 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:01 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:02 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:02 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:03 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:03 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:04 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:04 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:05 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:05 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:06 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:06 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:07 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:07 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:07 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:07 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:08 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:08 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:09 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:09 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:10 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:10 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:11 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:11 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:12 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:12 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:14 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:14 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:15 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:15 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:16 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:16 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:17 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:17 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:18 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:18 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:19 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:19 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:20 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:20 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:21 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:21 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:22 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:22 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:23 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:23 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:24 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:24 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:25 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:25 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:26 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:26 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:27 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:27 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:28 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:28 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:29 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:29 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:30 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:30 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:31 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:31 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:32 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:32 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:33 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:33 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:34 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:34 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:35 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:35 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:36 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:36 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:37 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:37 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:38 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:38 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:39 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:39 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:40 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:40 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:40 INFO TranscribedSegmentWriter:59 - table name: contactTranscriptSegments 2019-11-06 07:08:40 INFO TranscribedSegmentWriter:60 - Transcription event: Transcript(Results=[]) 2019-11-06 07:08:40 INFO TranscribeStreamingRetryClient:218 - Reached on complete. 2019-11-06 07:08:40 INFO TranscribeStreamingRetryClient:185 - Completable future is complete. 2019-11-06 07:08:40 INFO StreamTranscriptionBehaviorImpl:59 - Transcribe stream completed Feedback English (US) Terms of UsePrivacy Policy© 2

scarai-sap commented 5 years ago

After a long waiting, there are some empty scripts.

My questions are two:

  1. Why the transcript is empty;
  2. How to make the transcript created in realtime?

image

image

efh365 commented 4 years ago

Hi, are you still seeing this problem. The logs are hard to read in this format, but according to this line it looks like no audio was being received.

software.amazon.awssdk.services.transcribestreaming.model.BadRequestException: Your request timed out because no new audio was received for 15 seconds. (Service: transcribe, Status Code: 400, Request ID: 468b0821-b262-458e-af5f-807a7c8d6dd

scarai-sap commented 4 years ago

@efh365 ， Yep。

madmaxgorgon commented 4 years ago

Hello @scarai-sap : Are you able to solve this issue? Even I am getting this issue.

@efh365 Is there a way to maximize this time above 15 seconds?

2019-12-18 06:29:11 INFO KVSTranscribeStreamingLambda:155 - Calling Transcribe service.. 2019-12-18 06:29:12 INFO StreamTranscriptionBehaviorImpl:51 - 1576650552096 Received Initial response from Transcribe. Request Id: 312e402c-5dbf-406a-b272-b52c074a99ec 2019-12-18 06:29:14 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-6 1576650554195: [0.280, 0.590] - Even 2019-12-18 06:29:14 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-8 1576650554611: [0.280, 0.990] - He's in this world. 2019-12-18 06:29:14 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-10 1576650554725: [0.280, 1.090] - Even related. 2019-12-18 06:29:14 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-12 1576650554782: [0.280, 1.190] - Even related. 2019-12-18 06:29:14 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-14 1576650554896: [0.280, 1.430] - Even related. 2019-12-18 06:29:15 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-18 1576650555095: [1.850, 2.060] - Right? 2019-12-18 06:29:15 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-20 1576650555115: [1.850, 2.080] - Right? 2019-12-18 06:29:15 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-22 1576650555134: [1.850, 2.080] - Right? 2019-12-18 06:29:15 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-28 1576650555984: [3.240, 3.350] - Mhm. 2019-12-18 06:29:16 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-30 1576650556013: [3.240, 3.450] - Mhm. 2019-12-18 06:29:16 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-32 1576650556033: [3.240, 3.490] - Mhm. 2019-12-18 06:29:16 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-34 1576650556053: [3.240, 3.490] - Mhm. 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-4 1576650563685: [9.380, 9.590] - One. 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-6 1576650563695: [9.380, 9.990] - 12 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-8 1576650563704: [9.380, 10.290] - 12 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-10 1576650563720: [9.380, 10.390] - 123 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-12 1576650563734: [9.380, 10.690] - 1234 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-14 1576650563754: [9.380, 11.070] - 1234 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-16 1576650563773: [9.380, 11.070] - 1234 2019-12-18 06:29:32 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-71 1576650572998: [19.790, 20.000] - Very 2019-12-18 06:29:33 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-73 1576650573015: [19.790, 20.100] - Violin. 2019-12-18 06:29:33 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-75 1576650573046: [19.790, 20.200] - Violence. 2019-12-18 06:29:33 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-77 1576650573056: [19.790, 20.500] - Violence. 2019-12-18 06:29:33 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-79 1576650573073: [19.790, 20.510] - Violence. 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-99 1576650580872: [26.110, 26.320] - One. 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-101 1576650580883: [26.110, 26.620] - 12 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-103 1576650580901: [26.110, 26.820] - 123 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-105 1576650580915: [26.110, 27.020] - 1234 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-107 1576650580954: [26.110, 27.420] - 12345 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-109 1576650580975: [26.110, 27.720] - 12345 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-111 1576650580993: [26.110, 27.820] - 123456 2019-12-18 06:29:41 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-113 1576650581013: [26.110, 28.060] - 123456 2019-12-18 06:29:58 DEBUG TranscribeStreamingRetryClient:163 - Error occured: software.amazon.awssdk.services.transcribestreaming.model.BadRequestException: Your request timed out because no new audio was received for 15 seconds. (Service: transcribe, Status Code: 400, Request ID: 312e402c-5dbf-406a-b272-b52c074a99ec) 2019-12-18 06:29:58 DEBUG TranscribeStreamingRetryClient:166 - Retriable error occurred and will be retried. 2019-12-18 06:29:58 DEBUG TranscribeStreamingRetryClient:167 - Sleeping for sometime before retrying... 2019-12-18 06:29:58 DEBUG TranscribeStreamingRetryClient:174 - Making retry attempt: 1 2019-12-18 06:29:58 INFO StreamTranscriptionBehaviorImpl:51 - 1576650598975 Received Initial response from Transcribe. Request Id: 330ea38b-ff4e-4839-8b06-dfaeda060d9b

scarai-sap commented 4 years ago

Hello @scarai-sap : Are you able to solve this issue? Even I am getting this issue.

@efh365 Is there a way to maximize this time above 15 seconds?

2019-12-18 06:29:11 INFO KVSTranscribeStreamingLambda:155 - Calling Transcribe service.. 2019-12-18 06:29:12 INFO StreamTranscriptionBehaviorImpl:51 - 1576650552096 Received Initial response from Transcribe. Request Id: 312e402c-5dbf-406a-b272-b52c074a99ec 2019-12-18 06:29:14 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-6 1576650554195: [0.280, 0.590] - Even 2019-12-18 06:29:14 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-8 1576650554611: [0.280, 0.990] - He's in this world. 2019-12-18 06:29:14 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-10 1576650554725: [0.280, 1.090] - Even related. 2019-12-18 06:29:14 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-12 1576650554782: [0.280, 1.190] - Even related. 2019-12-18 06:29:14 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-14 1576650554896: [0.280, 1.430] - Even related. 2019-12-18 06:29:15 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-18 1576650555095: [1.850, 2.060] - Right? 2019-12-18 06:29:15 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-20 1576650555115: [1.850, 2.080] - Right? 2019-12-18 06:29:15 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-22 1576650555134: [1.850, 2.080] - Right? 2019-12-18 06:29:15 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-28 1576650555984: [3.240, 3.350] - Mhm. 2019-12-18 06:29:16 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-30 1576650556013: [3.240, 3.450] - Mhm. 2019-12-18 06:29:16 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-32 1576650556033: [3.240, 3.490] - Mhm. 2019-12-18 06:29:16 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-34 1576650556053: [3.240, 3.490] - Mhm. 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-4 1576650563685: [9.380, 9.590] - One. 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-6 1576650563695: [9.380, 9.990] - 12 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-8 1576650563704: [9.380, 10.290] - 12 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-10 1576650563720: [9.380, 10.390] - 123 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-12 1576650563734: [9.380, 10.690] - 1234 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-14 1576650563754: [9.380, 11.070] - 1234 2019-12-18 06:29:23 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-16 1576650563773: [9.380, 11.070] - 1234 2019-12-18 06:29:32 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-71 1576650572998: [19.790, 20.000] - Very 2019-12-18 06:29:33 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-73 1576650573015: [19.790, 20.100] - Violin. 2019-12-18 06:29:33 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-75 1576650573046: [19.790, 20.200] - Violence. 2019-12-18 06:29:33 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-77 1576650573056: [19.790, 20.500] - Violence. 2019-12-18 06:29:33 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-79 1576650573073: [19.790, 20.510] - Violence. 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-99 1576650580872: [26.110, 26.320] - One. 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-101 1576650580883: [26.110, 26.620] - 12 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-103 1576650580901: [26.110, 26.820] - 123 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-105 1576650580915: [26.110, 27.020] - 1234 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-107 1576650580954: [26.110, 27.420] - 12345 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-109 1576650580975: [26.110, 27.720] - 12345 2019-12-18 06:29:40 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-111 1576650580993: [26.110, 27.820] - 123456 2019-12-18 06:29:41 INFO TranscribedSegmentWriter:106 - Thread sdk-async-response-3-113 1576650581013: [26.110, 28.060] - 123456 2019-12-18 06:29:58 DEBUG TranscribeStreamingRetryClient:163 - Error occured: software.amazon.awssdk.services.transcribestreaming.model.BadRequestException: Your request timed out because no new audio was received for 15 seconds. (Service: transcribe, Status Code: 400, Request ID: 312e402c-5dbf-406a-b272-b52c074a99ec) 2019-12-18 06:29:58 DEBUG TranscribeStreamingRetryClient:166 - Retriable error occurred and will be retried. 2019-12-18 06:29:58 DEBUG TranscribeStreamingRetryClient:167 - Sleeping for sometime before retrying... 2019-12-18 06:29:58 DEBUG TranscribeStreamingRetryClient:174 - Making retry attempt: 1 2019-12-18 06:29:58 INFO StreamTranscriptionBehaviorImpl:51 - 1576650598975 Received Initial response from Transcribe. Request Id: 330ea38b-ff4e-4839-8b06-dfaeda060d9b

No, I've given up...

efh365 commented 4 years ago

@madmaxgorgon I do not believe we are able to configure the 15 second timeout when no audio is received. Have you modified the solution at all for when the streaming begins?

scarai-sap commented 4 years ago

My colleague rebuild another contactflow and the issue couldn't reproduced in there. I guess I made something wrong in my flow.

Hence close it

angel7170 commented 4 years ago

Hello, I am having the same issue. Could anyone please share as to what was done to resolve this issue?

scarai-sap commented 4 years ago

@angel7170 ,

Just redo the steps as docs says, without change the flow and other thing. works for me.

I guess i deleted some steps in the flow @ aws connect by mistake