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amazon-connect / amazon-connect-salesforce-cti

Documentation for Amazon Connect CTI Adapter for Salesforce.
https://amazon-connect.github.io/amazon-connect-salesforce-cti/
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fix Voice Id setting page. #123

Closed shinsaka closed 2 years ago

shinsaka commented 2 years ago

Issue #, if available: None

Description of changes:

I set an ac_VoiceIdChannelDetailView component, but it didn't show up in my Service Console page. I assign as App Default on Activate setting popup, then it show. So I think select "App Default" better than "Org Default".

blee-amzn commented 2 years ago

Thank you for the PR!

See this documentation from SF: image I believe in your specific case you have an "app default page assignment" overriding the org default. Do you mind altering your PR to say to use "org default" unless if you have specified an "app default"?

shinsaka commented 2 years ago

Thank you for your comment. I think it's good. Probably, following step affected to the my specific issue. 🤔

https://github.com/amazon-connect/amazon-connect-salesforce-cti/blob/8441e5bd304d89b0c90d880626c17fefeee775c6/docs/lightning/03-cti-adapter/07-contact-lens.md?plain=1#L76

blee-amzn commented 2 years ago

Thanks shinsaka! If i'm understanding correctly this PR is okay to be closed? will close for now but if you still have concerns feel free to reopen / modify this pr.