We have the lambda working with the Amazon Connect Salesforce CTI.
We are receiving AC Contact Trace Records, but those records are missing the "Contact Channel" field.
I looked through this repo, but did not find any reference to "Contact Channel"?
How is this field being populated?
We wanted to get the phone number in amazonconnect__AC_ContactChannelsc.amazonconnectCustomerNumber__c
We have the lambda working with the Amazon Connect Salesforce CTI.
We are receiving AC Contact Trace Records, but those records are missing the "Contact Channel" field. I looked through this repo, but did not find any reference to "Contact Channel"?
How is this field being populated?
We wanted to get the phone number in amazonconnect__AC_ContactChannelsc.amazonconnectCustomerNumber__c