amazon-connect / amazon-connect-streams

Amazon Connect Streams - a browser-based contact center integration API, typically with CRM systems.
https://docs.aws.amazon.com/connect/latest/userguide/
Apache License 2.0
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connect.BaseConnection.getEndpoint() does not provide proper details of endpoint #876

Open SanketK-25 opened 3 months ago

SanketK-25 commented 3 months ago

I'm adding an additional connections via Quick Connect to the initial Connection, Trying to get the Endpoint details but getting this instead for type AGENT and QUEUE { "endpointARN": null, "endpointId": null, "type": "phone_number", "name": null, "phoneNumber": "INTERNAL-TRANSFER", "agentLogin": null, "queue": null } For Type phone_numer { "endpointARN": null, "endpointId": null, "type": "phone_number", "name": null, "phoneNumber": "{phoneNumber}", "agentLogin": null, "queue": null }

miaowing commented 3 months ago

same problem

vs-amzn commented 2 months ago

Has this always been an issue for you? When did this start occurring?

SanketK-25 commented 2 months ago

@vs-amzn Not Sure as I was not using this method initially, Got a use-care last month where I thought this would help.

seiyako commented 3 weeks ago

This seems related to this request. https://github.com/amazon-connect/amazon-connect-streams/issues/258

Currently the information populated in the connection object is limited and it has been this way since beginning. We're tracking this issue in our backlog.