americosfacebook / googletv-issues

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Issue w/Playing DVR content from Primetime app #138

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago
I use Logitech Revue Google TV with DISH DVR set top box.

Since the recent upgrade of the TV & Movies app to the new Prime Time app, I am 
unable to see the content recorded on my DVR through this app.

When I go to Prime Time application ==> Shows ==> the right hand side screen 
has thumbnail views of "Shows on DVR". It even shows the last recorded date of 
the show. When I click on any particular show, the screen opens up the listing 
of seasons / episodes. On this screen, I am unable to see any content that is 
recorded and available on DVR. But I can still use my DISH remote and go 
directly to DVR and watch it but not through this app.

I uninstalled the update and went back to TV & Movies app and am able to see it 
all again.

Called DISH customer service for help and also Logitech service and both 
parties said it is not their issue. Looking for any help as to why it is not 
showing the DVR content anymore? 

Please let me know if you need any specific details for helping resolve this 
issue.

Original issue reported on code.google.com by ksimha...@gmail.com on 17 Jan 2013 at 6:56

GoogleCodeExporter commented 8 years ago
Filed an internal issue for this. Will update when more info is available.

Original comment by kri...@google.com on 17 Jan 2013 at 9:36

GoogleCodeExporter commented 8 years ago
We're considering removing DVR functionality from PrimeTime in the next 
release.  Not the fix you're looking for, I know, but the # of users using that 
feature doesn't justify its existence. 

Original comment by kri...@google.com on 31 Jan 2013 at 6:34

GoogleCodeExporter commented 8 years ago
Hello,
I am having a similar problem. I just installed a Vizio Co-Star Google TV 
device, paired with a Dish Network DVR, model 722k. When I use the PrimeTime 
feature only about 5% of my DVR recorded shows were showing up in PrimeTime; 
now none of them are there. Can someone please tell me how I can use this "DVR 
Integration" feature to, for example, search for a program and have the 
interface show me my DVR saved episodes organized along with the Netflix and 
Amazon content? Is there another way to do this? It is the primary reason I 
chose to buy a Google TV device rather than an internet-ready Android-TV 
device. Plus I have to pay a monthly fee to Dish Network for the DVR 
integration which thus far isn't really working.
Thank you for any suggestions.

Original comment by karahlo...@gmail.com on 8 Mar 2013 at 3:16

GoogleCodeExporter commented 8 years ago
Please do not remove DVR functionality.  This is one of the main reasons I 
purchased a Google TV device.  I am having this same issue and a fix for this 
would be great.  I feel like removing the functionality would just be the easy 
road rather than fixing this issue.

Original comment by gra...@gmail.com on 29 Mar 2013 at 2:00