Gmail Not Loading With Google TV

[GoogleCodeExporter]

This afternoon on my Logitech Revue the regular standard version of Gmail 
doesn't load. The blue progress bar stays on the screen and the blue covers 
about 5/6 of the bar. 

If I switch to the basic HTML version then it loads OK. My internet speed is 
3.5 mbps download - and I've never had this problem before. I'm connected by 
ethernet directly to modem. All other web sites load fine.

I use the standard version because it supports chatting with messenger in 
Gmail. Chatting isn't supported on the HTML5 version.

Original issue reported on code.google.com by sheikubo...@gmail.com on 24 May 2013 at 11:37

[GoogleCodeExporter]

There is a thread on Google TV Forum about this issue here:

http://www.googletvforum.org/forum/google-tv-general-discussion/7849-anybody-els
e-having-trouble-getting-standard-gmail-version-load-gtv.html#post49993

Other GTV devices are experiencing the same issue.

Original comment by sheikubo...@gmail.com on 24 May 2013 at 11:41

[GoogleCodeExporter]

Original comment by kri...@google.com on 24 May 2013 at 11:45

• Changed state: Invalid

[GoogleCodeExporter]

Why is this "invalid"?

Original comment by sheikubo...@gmail.com on 25 May 2013 at 12:04

[GoogleCodeExporter]

Thank you for your interest in Google TV.

This issue has nothing to do with Google TV - it is a Gmail issue and an issue 
can be filed with the Gmail team for it.

Please take note that this issue tracker is for developer issues not user 
issues.

Original comment by kri...@google.com on 25 May 2013 at 12:13

[GoogleCodeExporter]

Ok thank you.

Original comment by sheikubo...@gmail.com on 25 May 2013 at 12:20

[GoogleCodeExporter]

Re: the Gmail Standard version not loading, I too am having the same problem. 
It was working for about a day a week ago, but then it stopped working: it 
downloads about 90%, then stops. I really like it the Gmail standard version 
and it's really annoying that it doesn't work.

Project Member #4 kri...@google.com writes above that this is a Gmail issue, 
not a GoogleTV issue: 

"This issue has nothing to do with Google TV - it is a Gmail issue and an issue 
can be filed with the Gmail team for it. Please take note that this issue 
tracker is for developer issues not user issues."

If this is really a developer issue, are not Gmail and GoogleTV parts of the 
same company, GOOGLE??? Why can't they coordinate their software development? 
Google seems to do so well at seamlessly coordinating the software for all 
their other services, why can't they do so now? That one one of the main 
reasons I bought GoogleTV!

I hope they fix this soon. 

Original comment by mlgeron...@gmail.com on 15 Aug 2013 at 4:54

[GoogleCodeExporter]

Project Member kri...@google.com writes above (way back on May 24, 2013!!):

"Thank you for your interest in Google TV.

This issue has nothing to do with Google TV - it is a Gmail issue and an issue 
can be filed with the Gmail team for it.

Please take note that this issue tracker is for developer issues not user 
issues."

If this is really a developer issue, are not Gmail and GoogleTV parts of the 
same company, GOOGLE??? Why can't they coordinate their software development? 

He says this "issue can be filed with the Gmail team." But then what? Filed and 
thrown away?? He goes on to say that this is not a user issue. REALLY??!! 

Others have brought this issue to the attention of Gmail and to GoogleTV. After 
3+ months of dealing with this it's about time we start complaining to Google 
headquarters!!! Below are the addresses and phone & fax numbers for Google 
across the country. (Unlike most companies they do not post any email 
addresses. What lousy customer service!! (I know that even FoxNews post their 
email addresses, even thought they get 10s of thousands of emails. Why can't a 
multi-billion dollar company like Google???)

Let's complain loudly to them that THIS IS NOT ACCEPTABLE!!!

Google Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043
Phone: +1 650-253-0000
Fax: +1 650-253-0001

Google Ann Arbor
201 S. Division St.
Suite 500
Ann Arbor, MI 48104
Phone: +1 734-332-6500
Fax: +1 734-332-6501

Google Atlanta
Millennium at Midtown
10 10th Street NE
Suite 600
Atlanta, GA 30309
Phone: +1 404-487-9000
Fax: +1 404-487-9001

Google Austin
9606 North MoPac Expressway
Suite 700
Austin, TX 78759
Phone: +1 512-343-5283
Fax: +1 512-343-5285

Google Boulder
2590 Pearl Street
Suite 100
Boulder, CO 80302
Phone: +1 303-245-0086
Fax: +1 303-535-5592

Google Boston
5 Cambridge Center, Floors 3-6
Cambridge, MA 02142
Phone: +1 617-575-1300
Fax: +1 617-575-1301

Google Chicago
20 West Kinzie St.
Chicago, IL 60654
Phone: +1 312-840-4100
Fax: +1 312-840-4101

Google Detroit
114 Willits Street
Birmingham, MI 48009
Phone: +1 248-593-4000
Fax: +1 248-593-4001

Google Irvine
19540 Jamboree Road
2nd Floor
Irvine, CA 92612
Phone: +1 949-794-1600
Fax: +1 949-794-1601

Google Kirkland
747 6th Street South,
Kirkland, WA 98033
Phone: +1 425-739-5600
Fax: +1 425-968-9399

Google Los Angeles
340 Main Street
Los Angeles, CA 90291
Phone: +1 310-310-6000
Fax: +1 310-310-6001
Visit our Los Angeles office website

Google Madison
301 S. Blount St.
Suite 301
Madison, WI 53703
Phone: +1 608-669-9600
Fax: +1 608-669-9601

Google New York
76 Ninth Avenue
4th Floor
New York, NY 10011
Phone: +1 212-565-0000
Fax: +1 212-565-0001
Visit our New York office website

Google New York
Chelsea Market Space
(mail cannot be received at this address)
75 Ninth Avenue
2nd and 4th Floors
New York, NY 10011
Phone: +1 212-565-0000
Fax: +1 212-565-0001

Google Pittsburgh
6425 Penn Ave.
Suite 700
Pittsburgh, PA 15206
Phone: +1 412-345-6700
Fax: +1 412-345-6699

Google Reston
1818 Library Street
Suite 400
Reston, VA 20190
Phone: +1 202-370-5600
Fax: +1 202-370-5601

Google San Francisco
345 Spear Street
Floors 2-4
San Francisco, CA 94105
Phone: +1 415-736-0000

Google Seattle
651 N. 34th St.
Seattle, WA 98103
Phone: +1 206-876-1800
Fax: +1 206-876-1701

Google Washington DC
1101 New York Avenue, N.W.
Second Floor
Washington, DC 20005
Phone: +1 202-346-1100

Original comment by mlgeron...@gmail.com on 15 Aug 2013 at 6:27