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amidaware / rmmagent

Tactical RMM Agent
https://github.com/amidaware/tacticalrmm
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TacticalRMM Agent not starting correctly #30

Closed JoachimVeulemans closed 1 year ago

JoachimVeulemans commented 1 year ago

The RMM agent crashes on startup sometimes. This can be found in the logs:

Agent version: v2.4.3

time="2023-01-18T14:48:32+01:00" level=info msg="Agent service started"
time="2023-01-18T14:18:21+01:00" level=info msg="Agent service started"
time="2023-01-20T16:19:30+01:00" level=info msg="Agent service started"
time="2023-02-01T08:46:15+01:00" level=info msg="Agent service started"
time="2023-02-01T08:52:24+01:00" level=info msg="Agent service started"
time="2023-02-01T10:05:43+01:00" level=info msg="Agent service started"
time="2023-02-01T10:06:27+01:00" level=error msg="error calling GetWUAUpdateCollection with query \"IsInstalled=1 or IsInstalled=0 and Type='Software' and IsHidden=0\": error calling method Search on IUpdateSearcher: Exception occurred. (<nil>)"
JoachimVeulemans commented 1 year ago

Agent has no internet connection and can not check for updates. This is somewhat normal behavior. This has nothing to do with the agent crash. Continuing my search on Discord.