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amidaware / rmmagent

Tactical RMM Agent
https://github.com/amidaware/tacticalrmm
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Terminal Server / RDS License 2019 problem #45

Closed JeriMind closed 7 months ago

JeriMind commented 7 months ago

Hi,

after the Agent (v2.6.2) installation on 2 servers 1 x Windows Server 2019 RDS (Server61) 1 x Windows Server 2019 license service (Server15)

we sporadically get the license problem message in an RDS session (after 60 minutes the connection is disconnected)

the event log on the terminal server says the following: `` Protocol name: Microsoft-Windows-TerminalServices-RemoteConnectionManager/Admin Source: Microsoft-Windows-TerminalServices-RemoteConnectionManager Date: 02/22/2024 16:55:56 Event ID: 50282 Task category: None Level: Warning Keywords: User: Network service Computer: Server61 Description: No Remote Desktop license server is specified for the Remote Desktop host server. Use the Remote Desktop Host Configuration Utility to specify a license server for the Remote Desktop host server. Event XML:

50282 0 3 0 0 0x4000000000000000 507 Microsoft-Windows-TerminalServices-RemoteConnectionManager/Admin Server61 `` But everything is configured and worked fine until Agent installation. After uninstallation the Agent from both Server, the message no longer appears. Perhaps something is being blocked?
dinger1986 commented 7 months ago

Not an issue I have seen and we run a number of RDS servers, @wh1te909 I can get a test server up and running if that helps?

JeriMind commented 7 months ago

sorry, it's not the agent. I thought the message had disappeared. But it has just appeared again for another user.

dinger1986 commented 7 months ago

I thought it was odd it was caused by the agent :), good luck sorting the issue

JeriMind commented 7 months ago

I thought so too. Unfortunately not so :( thank you very much