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amidaware / tacticalrmm

A remote monitoring & management tool, built with Django, Vue and Go.
https://docs.tacticalrmm.com
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Feature request : ticketing integration #1710

Open Teninx opened 11 months ago

Teninx commented 11 months ago

Does it possible to had integration with Gestsup?

compgeniuses commented 10 months ago

i think the BEst integration would actually be GLPi

And the agents could also integrate with glpi inventory agents.

would be interesting

dinger1986 commented 10 months ago

yes I have looked at GLPi, also we need them as project to be interested in doing an integration

compgeniuses commented 10 months ago

@dinger1986 that was way too fast a response, interesting.

So let me try to Pork them at their Github Page, but i think an official communication to their contact page would be the best approach. considering its also an opensource project,

PR are also accepted, and they are quite receptive bunch.

dinger1986 commented 10 months ago

see what they say, would be nice to do something with another project but right now, we have so many other features etc we are working on which takes priority from the developers for us but could work on something together.

compgeniuses commented 10 months ago

I have posted on the matter on the USer Echo page here: https://glpi.userecho.com/communities/1/topics/2308-remote-monitering-and-management-integration-tactical-rmm

g-bougard commented 4 months ago

Hello there,

a glpi-agent integration has been requested there: glpi-project/glpi-agent#700

I started to develop a module but actually it should only work on windows. The module idea is to only recover the AgentId. I would be happy to add linux & MacOS support if people can help explaining how to recover this data on that cases.

In GLPI, we should then be able to create a dedicated link on the relevant asset.