Server Info (please complete the following information):
OS: Debian 11
Browser: FFOX
RMM Version (as shown in top left of web UI): 0.19.3
Installation Method:
X Docker
Agent Info (please complete the following information):
Agent version (as shown in the 'Summary' tab of the agent from web UI): not installed
Agent OS: not installed
Describe the bug
I try to remove an agent of a dead PC from the list. Either from the GUI or the python manage.py bulk_delete_agents command I have some error related to nats.
nats: encountered error Traceback (most recent call last): File "/usr/local/lib/python3.11/asyncio/tasks.py", line 500, in wait_for return fut.result() ^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/streams.py", line 48, in open_connection transport, _ = await loop.create_connection( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/base_events.py", line 1046, in create_connection infos = await self._ensure_resolved( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/base_events.py", line 1420, in _ensure_resolved return await loop.getaddrinfo(host, port, family=family, type=type, ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/base_events.py", line 868, in getaddrinfo return await self.run_in_executor( ^^^^^^^^^^^^^^^^^^^^^^^^^^^ asyncio.exceptions.CancelledError
To Reproduce
Steps to reproduce the behavior:
Go to agent in web gui
Click on 'remove agent'
See error in browser console.
Expected behavior
The agent may be removed from list.
Additional context
Same error calling the python scrip.
Server Info (please complete the following information):
Installation Method:
Agent Info (please complete the following information):
Describe the bug I try to remove an agent of a dead PC from the list. Either from the GUI or the python manage.py bulk_delete_agents command I have some error related to nats.
nats: encountered error Traceback (most recent call last): File "/usr/local/lib/python3.11/asyncio/tasks.py", line 500, in wait_for return fut.result() ^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/streams.py", line 48, in open_connection transport, _ = await loop.create_connection( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/base_events.py", line 1046, in create_connection infos = await self._ensure_resolved( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/base_events.py", line 1420, in _ensure_resolved return await loop.getaddrinfo(host, port, family=family, type=type, ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/base_events.py", line 868, in getaddrinfo return await self.run_in_executor( ^^^^^^^^^^^^^^^^^^^^^^^^^^^ asyncio.exceptions.CancelledErrorTo Reproduce Steps to reproduce the behavior:
Expected behavior The agent may be removed from list.
Additional context Same error calling the python scrip.