Open alfonsojon opened 8 years ago
Hello,
it does not work with only few contacts, or all of them?
I'm actually having this issue too with a couple contacts. I tried your suggestions and it fixed on all but one...
The one person that was a problem still had a nickname, so I got rid of that. However instead of the chat log disappearing as soon as I open it, it goes to some chat log from the middle of June! I can send and receive messages fine after that but if I go back to the contact list and open the conversation again, it'll do the same chat log disappearing and going back to july. I tried clearing Hangouts history and deleting all my Hg10 data/reinstalling but that one person is still broken :(
Hi,
There is like no cache in HG10, it only fetch what is stored on Google server so clearing cache & reinstalling the application won't help.
That is a strange behavior what you are explaining, I would expect that it works, or not at all. Not that you only get messages until mid of June.
I would suggest you to try the search engine in gmail (the website) and type things like I mentioned before in this issue: "is:chat from:(contact name) or to:(contact name)"
And replace 'contact name' by what is appearing in the list of contacts.
Just to see what kind of reply you get from the google servers. Maybe you will be able to see what the problem is...
@amonchakai I tried the "is:chat from:(contact name) or to:(contact name)" the first time but must have missed the offending data. i've removed the problematic contacts and re-added them and hopefully this works!
@amonchakai The person's username shows up differently, I assume because of Google+ and Outlook. For privacy, I'll emulate the problem with a mythical name
Name 1: John Doe Name 2: N. Doe, John Email: johndoe1987@outlook.com
@amonchakai are you planning to fix this to allow using different names/nicknames?
get this issue to...
something see msg from x in the chat of y...
Hello! Whenever I refresh my chats for a select few contacts, instead of it syncing, the chat log simply disappears... it's a bit inconvenient. Is there anything I can do to clear the cache or something, and can this be fixed? Thanks.