Events not showing up when migrating to latest Amplitude-Swift 1.7.0

bharath-kamath commented 1 month ago

We have migrated our iOS app from the old sdk to the latest AmplitudeSwift sdk and the events no longer show up on the dashboard. After enabling the debug logging, we see that that flush events are failing.

Debug: Skipping migrateInstanceOnlyStorages based on STORAGE_VERSION

Debug: Installing NetworkConnectivityCheckerPlugin, offline feature should be supported.

Log: Start flushing 2 events

Log: Start flushing 30 events

Log: Existing upload in progress, skipping...

Log: Start flushing 30 events

We just see thousands of the same “Existing upload in progress, skipping” and “start flushing” over and over again.

Any thoughts on why the flush is not successful?

Expected Behavior

Events get flushed and start appearing in the dashboard.

Current Behavior

After 30 events are reached, events are not flushed hence subsequent events are not captured.

Steps to Reproduce

Migrated from Amplitdue-iOS (4.6.0) to AmplitudeSwift (1.7.0)
Run the app, start logging events
Events not showed on dashboard or being flushed from simulator.

let configuration = Configuration( apiKey: "MY-API-KEY", logLevel: LogLevelEnum.DEBUG, defaultTracking: DefaultTrackingOptions( sessions: true, appLifecycles: true, screenViews: false ) )

Environment

SDK Version: 1.7.0
OS Info: iOS 17.0, Xcode 15.0.1

crleona commented 1 month ago

Hi @bharath-kamath - This can be the expected behavior, especially if a lot of events have been queued on the device before uploading. Events are logged to file, then each file is uploaded independently, but we keep track of which files are currently in flight and skip them on subsequent flushes. It's also possible that some of the events are malformed, which would cause retries for many of them. We expect this to eventually resolve as the uploads complete, but new events may be delayed until prior events are uploaded.

Admittedly the logging here could be improved, but setting a breakpoint / adding some logging of the result in EventPipeline.swift:75 should give you some visibility if any errors are occurring on upload.

bharath-kamath commented 1 month ago

Thanks for your response, checking the result there its throwing a 400 error.

The operation couldn’t be completed. (AmplitudeSwift.HttpClient.Exception error 1.)

crleona commented 1 month ago

Are you able to provide any more information on the error you are seeing? If you are seeing a 4xx response error, I would expect that the exception would return the specific error code, not 1.

bharath-kamath commented 1 month ago

This is what I'm seeing, anything else you suspect might be wrong?

crleona commented 4 weeks ago

@bharath-kamath ,

Could you set a breakpoint at HttpClient:41 and inspect the contents of data, response, error? You should be able to read data by calling po String(data: data!, encoding: .utf8). (Sorry, improved logging is on our radar).

bharath-kamath commented 3 weeks ago

@crleona Thanks, that helped.

I thought I had double checked this but it seems the error is Invalid API key.

Updating the error messaging will help, invalid api key should probably be more easily flagged to users.

amplitude / Amplitude-Swift