Screenshots of answerdash features as they're discussed
some discussion on whether different problems needed different kinds of help to make the help effective
embed videos or animations of how different help techniques work in applications
evaluate the benefits and limitations of the help techniques at the end of the chapter in a table
" I wish there was information about how help could change depending on the interface type or something about the history of helping in interfaces, but I feel like I'm being nitpicky. "
typos
The sentence, "This trend of high variability of expected words suggests that any one rarely going to be sufficient for learning” should say “is rarely.” Also inconsistent use of periods for bullet points.
One project showed that these events can indicate confusion about how to use a feature, where 90% of the undo and erase episodes indicated severe breakdowns in user’s ability to progress on a task. should say " a user's " or " users' "
Things to add
typos