Closed kristurek closed 5 years ago
We are able to reproduce the issue and we are working on it.
Hi,
I have a similar issue but in my case the audio and the video are stuck. When I do a rewind/forward it's playing again! This bug happens on both the FireTV stick and 4K.
02-01 14:10:35.921 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc.bitrateInKbps = 6593 02-01 14:10:39.213 17714 17782 I JmDNSImpl: updateRecord() name=40:cb:c0:c4:9e:83@fe80::42cb:c0ff:fec4:9e83 typeSubType=_apple-mobdev2._tcp.local. op=Remove #listeners=0 02-01 14:10:39.214 17714 17782 I JmDNSImpl: updateRecord() name=40:cb:c0:c4:9e:83@fe80::42cb:c0ff:fec4:9e83 typeSubType=_apple-mobdev2._tcp.local. op=Remove #listeners=0 02-01 14:10:39.215 17714 17782 I JmDNSImpl: updateRecord() name=40:cb:c0:c4:9e:83@fe80::42cb:c0ff:fec4:9e83 typeSubType=_apple-mobdev2._tcp.local. op=Remove #listeners=0 02-01 14:10:39.226 17714 17782 I JmDNSImpl: updateRecord() name=40:cb:c0:c4:9e:83@fe80::42cb:c0ff:fec4:9e83 typeSubType=_apple-pairable._tcp.local. op=Remove #listeners=0 02-01 14:10:39.226 17714 17782 I JmDNSImpl: updateRecord() name=70-35-60-63.1 Apple TV typeSubType=_sleep-proxy._udp.local. op=Remove #listeners=0 02-01 14:10:39.691 17539 18470 I MediaCodecLogger: com.kanopy.tvapp.SW.audio.mp4a.bitrateInKbps = 130 02-01 14:10:40.999 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc.bitrateInKbps = 6563 02-01 14:10:42.239 298 18465 I : sem_wait nWaitMilliSec : 100 02-01 14:10:44.748 17539 18470 I MediaCodecLogger: com.kanopy.tvapp.SW.audio.mp4a.bitrateInKbps = 130 02-01 14:10:46.036 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc.bitrateInKbps = 7233 02-01 14:10:49.214 17714 17782 I JmDNSImpl: updateRecord() name=f8:38:80:de:6e:e8@fe80::fa38:80ff:fede:6ee8 typeSubType=_apple-mobdev2._tcp.local. op=Remove #listeners=0 02-01 14:10:49.216 17714 17782 I JmDNSImpl: updateRecord() name=f8:38:80:de:6e:e8@fe80::fa38:80ff:fede:6ee8 typeSubType=_apple-mobdev2._tcp.local. op=Remove #listeners=0 02-01 14:10:49.785 17539 18470 I MediaCodecLogger: com.kanopy.tvapp.SW.audio.mp4a.bitrateInKbps = 130 02-01 14:10:51.070 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc.bitrateInKbps = 6462 02-01 14:10:52.706 17714 17781 I JmDNSImpl: updateRecord() name=f8:38:80:de:6e:e8@fe80::fa38:80ff:fede:6ee8 typeSubType=_apple-mobdev2._tcp.local. op=Add #listeners=0 02-01 14:10:52.706 17714 17781 I JmDNSImpl: updateRecord() name=f8:38:80:de:6e:e8@fe80::fa38:80ff:fede:6ee8 typeSubType=_apple-mobdev2._tcp.local. op=Add #listeners=0 02-01 14:10:54.841 17539 18470 I MediaCodecLogger: com.kanopy.tvapp.SW.audio.mp4a.bitrateInKbps = 129 02-01 14:10:56.117 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc.bitrateInKbps = 6653 02-01 14:10:58.588 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12481909) 02-01 14:10:58.621 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12481773) 02-01 14:10:58.654 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12464127) 02-01 14:10:58.688 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12459371) 02-01 14:10:58.721 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12460105) 02-01 14:10:58.754 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12469690) 02-01 14:10:58.788 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12482093) 02-01 14:10:58.821 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12486879) 02-01 14:10:58.854 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12462206) 02-01 14:10:58.888 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12459839) 02-01 14:10:58.921 243 243 D FrameRateEnforcer: FRC INTENTIONAL EARLY BUFFER 02-01 14:10:58.921 243 243 D FrameRateEnforcer: FRC BROKEN current=1 last=2 offset=12457241 fract=12457241 02-01 14:10:58.955 243 243 D FrameRateEnforcer: FRC BROKEN current=2 last=1 offset=12473367 fract=12473367 02-01 14:10:59.854 17539 18470 I MediaCodecLogger: com.kanopy.tvapp.SW.audio.mp4a.bitrateInKbps = 124 02-01 14:11:00.104 655 668 W IMGMemtrackHAL: hal_get_memory: memtrack cache rebuild was required 02-01 14:11:00.139 243 243 D FrameRateEnforcer: FRC BROKEN current=3 last=2 offset=12466384 fract=12466384 02-01 14:11:00.172 243 243 D FrameRateEnforcer: FRC BROKEN current=2 last=3 offset=12474299 fract=12474299 02-01 14:11:00.623 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12475960) 02-01 14:11:00.656 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12481147) 02-01 14:11:00.690 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12464433) 02-01 14:11:00.723 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12464347) 02-01 14:11:00.756 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12482202) 02-01 14:11:00.790 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12488642) 02-01 14:11:00.823 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12493942) 02-01 14:11:00.856 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12476980) 02-01 14:11:00.890 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12482285) 02-01 14:11:00.923 243 243 D FrameRateEnforcer: FRC averting 1:2 (offset=12482405) 02-01 14:11:00.956 243 243 D FrameRateEnforcer: FRC INTENTIONAL EARLY BUFFER 02-01 14:11:00.956 243 243 D FrameRateEnforcer: FRC BROKEN current=1 last=2 offset=12466371 fract=12466371 02-01 14:11:00.990 243 243 D FrameRateEnforcer: FRC BROKEN current=2 last=1 offset=12462724 fract=12462724 02-01 14:11:01.148 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc.bitrateInKbps = 6507 02-01 14:11:02.124 298 18465 I : sem_wait nWaitMilliSec : 100 02-01 14:11:02.188 298 18473 I VDO_LOG : [LAT]sem_wait nWaitMilliSec : 100 02-01 14:11:02.525 298 18465 I : sem_wait nWaitMilliSec : 100 02-01 14:11:02.525 298 18473 I VDO_LOG : [LAT]sem_wait nWaitMilliSec : 100 02-01 14:11:02.825 655 881 I WifiDiagsUtil: event=RUN_TEST_CONTINUOUSLY 02-01 14:11:02.825 655 881 I WifiDiagsUtil: loggingPacketStats 02-01 14:11:02.840 655 881 I WifiManager: Wifi getConfiguredNetworks called by system 02-01 14:11:02.854 655 881 I WifiDiagsUtil: pinging ... localhost 02-01 14:11:02.860 655 881 I WifiDiagsUtil: event=pingsComplete, IP=xxx.xxx.xxx..., packetsSent=5, numFailed=0, packetLoss=0.0%, AvgTimeMs=0.56 02-01 14:11:02.860 655 881 I WifiDiagsUtil: pinging ... gateway 02-01 14:11:02.889 655 881 I WifiDiagsUtil: event=pingsComplete, IP=xxx.xxx.xxx..., packetsSent=5, numFailed=0, packetLoss=0.0%, AvgTimeMs=5.46 02-01 14:11:02.889 655 881 I WifiDiagsUtil: pinging ... dns1 02-01 14:11:02.918 655 881 I WifiDiagsUtil: event=pingsComplete, IP=xxx.xxx.xxx..., packetsSent=5, numFailed=0, packetLoss=0.0%, AvgTimeMs=5.40 02-01 14:11:02.918 655 881 I WifiDiagsUtil: event=preConfiguredDNSDetected, action=skipPingTest, nameserver=xxx.xxx.xxx... 02-01 14:11:02.918 655 881 I WifiDiagsUtil: event=noEntryFoundFor: net.dns3, action=skippingPingTest 02-01 14:11:02.918 655 881 I WifiDiagsUtil: event=runHttpConnTestAttempt, host=http://spectrum.s3.amazonaws.com/kindle-wifi/wifistub.html 02-01 14:11:03.130 655 881 I WifiDiagsUtil: event=runHttpConnTestSuccess, host=http://spectrum.s3.amazonaws.com/kindle-wifi/wifistub.html, latency=208 02-01 14:11:03.130 655 881 I WifiDiagsUtil: event=GOOD_CONNECTION 02-01 14:11:03.131 655 881 I WifiDiagsUtil: event=evaluatingCaptivePortal 02-01 14:11:03.207 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc Dropping frame 02-01 14:11:03.209 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc Dropping frame 02-01 14:11:03.210 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc Dropping frame 02-01 14:11:03.212 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc Dropping frame 02-01 14:11:03.226 243 243 D FrameRateEnforcer: FRC BROKEN current=58 last=2 offset=12457170 fract=12457170 02-01 14:11:03.259 243 243 D FrameRateEnforcer: FRC BROKEN current=2 last=58 offset=12455750 fract=12455750 02-01 14:11:03.339 655 881 I WifiDiagsUtil: Ping HOST=http://spectrum.s3.amazonaws.com/kindle-wifi/wifistub.html, result=Yes (1) 02-01 14:11:03.339 655 881 I WifiDiagsUtil: same network status 02-01 14:11:03.959 243 243 D FrameRateEnforcer: FRC BROKEN current=14 last=2 offset=12481852 fract=12481852 02-01 14:11:03.993 243 243 D FrameRateEnforcer: FRC BROKEN current=2 last=14 offset=12438794 fract=12438794 02-01 14:11:04.896 17539 18470 I MediaCodecLogger: com.kanopy.tvapp.SW.audio.mp4a.bitrateInKbps = 101 02-01 14:11:05.089 5667 21995 I DiscoveryService: SsdpNanoHTTPD - Method:GET; 02-01 14:11:05.089 5667 21995 I DiscoveryService: SsdpDialRestService - serve: Method: GET URI = /apps/com.spotify.Spotify.TVv2; 02-01 14:11:06.200 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc.bitrateInKbps = 5487 02-01 14:11:07.352 17714 17781 I JmDNSImpl: updateRecord() name=70-35-60-63.1 Apple TV typeSubType=_sleep-proxy._udp.local. op=Add #listeners=0 02-01 14:11:07.559 17714 17781 I JmDNSImpl: updateRecord() name=40:cb:c0:c4:9e:83@fe80::42cb:c0ff:fec4:9e83 typeSubType=_apple-mobdev2._tcp.local. op=Add #listeners=0 02-01 14:11:07.560 17714 17781 I JmDNSImpl: updateRecord() name=40:cb:c0:c4:9e:83@fe80::42cb:c0ff:fec4:9e83 typeSubType=_apple-mobdev2._tcp.local. op=Add #listeners=0 02-01 14:11:07.561 17714 17781 I JmDNSImpl: updateRecord() name=40:cb:c0:c4:9e:83@fe80::42cb:c0ff:fec4:9e83 typeSubType=_apple-mobdev2._tcp.local. op=Add #listeners=0 02-01 14:11:07.562 17714 17781 I JmDNSImpl: updateRecord() name=40:cb:c0:c4:9e:83@fe80::42cb:c0ff:fec4:9e83 typeSubType=_apple-pairable._tcp.local. op=Add #listeners=0 02-01 14:11:09.217 17714 17782 I JmDNSImpl: updateRecord() name=2llh1v3xc8rrs typeSubType=_tw-multipeer._tcp.local. op=Remove #listeners=0 02-01 14:11:09.220 17714 17782 I JmDNSImpl: updateRecord() name=70-35-60-63.1 Bedroom typeSubType=_sleep-proxy._udp.local. op=Remove #listeners=0 02-01 14:11:09.221 17714 17782 I JmDNSImpl: updateRecord() name=70-35-60-63.1 TVOS-11.2 DONT UPGRADE typeSubType=_sleep-proxy._udp.local. op=Remove #listeners=0 02-01 14:11:09.597 1119 1119 I wpa_supplicant: TDLS: Invalid frame - payloadtype=1 category=240 action=10 02-01 14:11:09.901 17539 18470 I MediaCodecLogger: com.kanopy.tvapp.SW.audio.mp4a.bitrateInKbps = 124 02-01 14:11:10.331 1119 1119 I wpa_supplicant: TDLS: Invalid frame - payloadtype=1 category=240 action=10 02-01 14:11:11.147 17714 17781 I JmDNSImpl: updateRecord() name=70-35-60-63.1 TVOS-11.2 DONT UPGRADE typeSubType=_sleep-proxy._udp.local. op=Add #listeners=0 02-01 14:11:11.244 17714 17781 I JmDNSImpl: updateRecord() name=70-35-60-63.1 Bedroom typeSubType=_sleep-proxy._udp.local. op=Add #listeners=0 02-01 14:11:11.280 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc.bitrateInKbps = 6747 02-01 14:11:14.950 17539 18470 I MediaCodecLogger: com.kanopy.tvapp.SW.audio.mp4a.bitrateInKbps = 125 02-01 14:11:15.446 5667 21997 I DiscoveryService: SsdpNanoHTTPD - Method:GET; 02-01 14:11:15.446 5667 21997 I DiscoveryService: SsdpDialRestService - serve: Method: GET URI = /apps/com.spotify.Spotify.TVv2; 02-01 14:11:16.316 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc.bitrateInKbps = 6862 02-01 14:11:16.798 5667 21998 I DiscoveryService: SsdpNanoHTTPD - Method:GET; 02-01 14:11:16.798 5667 21998 I DiscoveryService: SsdpDialRestService - serve: Method: GET URI = /apps/com.spotify.Spotify.TVv2; 02-01 14:11:17.584 5667 21999 I DiscoveryService: SsdpNanoHTTPD - Method:GET; 02-01 14:11:17.584 5667 21999 I DiscoveryService: SsdpDialRestService - serve: Method: GET URI = /apps/com.spotify.Spotify.TVv2; 02-01 14:11:19.075 21483 22000 W AmazonAppstore.DummyAndroidAccountAccessor: Could not retrieve any account from the Account Cache, regardless of index. 02-01 14:11:19.077 21483 22000 I AmazonAppstore.AvailabilityService: analyzing ad3-meta submission policies 02-01 14:11:19.083 21483 22000 I AmazonAppstore.AvailabilityService: looking for ad3-meta measurements to submit... 02-01 14:11:19.086 21483 22000 I AmazonAppstore.AvailabilityService: analyzing zeroes submission policies 02-01 14:11:19.088 21483 22000 I AmazonAppstore.AvailabilityService: looking for zeroes measurements to submit... 02-01 14:11:19.090 21483 22000 I AmazonAppstore.AvailabilityService: analyzing venezia-metrics submission policies 02-01 14:11:19.093 21483 22000 I AmazonAppstore.AvailabilityService: looking for venezia-metrics measurements to submit... 02-01 14:11:19.096 21483 22000 W AmazonAppstore.AvailabilityService: File is less than minimum size (1024 < 5000). skip submitting measurement. 02-01 14:11:19.098 21483 22000 I AmazonAppstore.AvailabilityService: analyzing ad3.report.venezia submission policies 02-01 14:11:19.099 5667 22001 I DiscoveryService: SsdpNanoHTTPD - Method:GET; 02-01 14:11:19.100 5667 22001 I DiscoveryService: SsdpDialRestService - serve: Method: GET URI = /apps/com.spotify.Spotify.TVv2; 02-01 14:11:19.104 21483 22000 I AmazonAppstore.AvailabilityService: looking for ad3.report.venezia measurements to submit... 02-01 14:11:19.105 21483 22000 I AmazonAppstore.AvailabilityService: analyzing engagement submission policies 02-01 14:11:19.108 21483 22000 I AmazonAppstore.AvailabilityService: looking for engagement measurements to submit... 02-01 14:11:19.110 21483 22000 W AmazonAppstore.AvailabilityService: File is less than minimum size (3328 < 5000). skip submitting measurement. 02-01 14:11:19.111 21483 22000 I AmazonAppstore.AvailabilityService: analyzing venezia submission policies 02-01 14:11:19.113 21483 22000 I AmazonAppstore.AvailabilityService: looking for venezia measurements to submit... 02-01 14:11:19.117 21483 22000 I AmazonAppstore.AvailabilityService: Synced successfully 02-01 14:11:19.120 1119 1119 I wpa_supplicant: TDLS: Invalid frame - payloadtype=1 category=240 action=10 02-01 14:11:19.216 17714 17782 I JmDNSImpl: updateRecord() name=38:71:de:83:74:61@fe80::3a71:deff:fe83:7461 typeSubType=_apple-mobdev2._tcp.local. op=Remove #listeners=0 02-01 14:11:19.217 17714 17782 I JmDNSImpl: updateRecord() name=38:71:de:83:74:61@fe80::3a71:deff:fe83:7461 typeSubType=_apple-mobdev2._tcp.local. op=Remove #listeners=0 02-01 14:11:19.218 17714 17782 I JmDNSImpl: updateRecord() name=38:71:de:83:74:61@fe80::3a71:deff:fe83:7461 typeSubType=_apple-mobdev2._tcp.local. op=Remove #listeners=0 02-01 14:11:19.220 17714 17782 I JmDNSImpl: updateRecord() name=70-35-60-63.1 TVOS-11.2 DONT UPGRADE typeSubType=_sleep-proxy._udp.local. op=Remove #listeners=0 02-01 14:11:19.220 17714 17782 I JmDNSImpl: updateRecord() name=70-35-60-63.1 Bedroom typeSubType=_sleep-proxy._udp.local. op=Remove #listeners=0 02-01 14:11:19.984 17539 18470 I MediaCodecLogger: com.kanopy.tvapp.SW.audio.mp4a.bitrateInKbps = 125 02-01 14:11:21.348 17539 18461 I MediaCodecLogger: com.kanopy.tvapp.4K.HW.video.avc.bitrateInKbps = 6943 02-01 14:11:22.959 298 18465 I : sem_wait nWaitMilliSec : 100 02-01 14:11:23.024 298 18473 I VDO_LOG : [LAT]sem_wait nWaitMilliSec : 100 02-01 14:11:23.640 17714 17781 I JmDNSImpl: updateRecord() name=70-35-60-63.1 TVOS-11.2 DONT UPGRADE typeSubType=_sleep-proxy._udp.local. op=Add #listeners=0 02-01 14:11:23.736 17714 17781 I JmDNSImpl: updateRecord() name=70-35-60-63.1 Bedroom typeSubType=_sleep-proxy._udp.local. op=Add #listeners=0 02-01 14:11:23.945 17714 17781 I JmDNSImpl: updateRecord() name=ChaseMenakerMacBookAir.local. typeSubType=_tcp.ip6.arpa. op=Add #listeners=0 02-01 14:11:23.946 17714 17781 I JmDNSImpl: updateRecord() name=ChaseMenakerMacBookAir.local. typeSubType=_tcp.in-addr.arpa. op=Add #listeners=0 02-01 14:11:23.951 17714 17781 I JmDNSImpl: updateRecord() name=Chromecast-a602a225b05b2ed37f4f2893077c1d29 typeSubType=_37f83649._sub._googlecast._tcp.local. op=Add #listeners=0 02-01 14:11:23.954 17714 17781 I JmDNSImpl: updateRecord() name=Chromecast-a602a225b05b2ed37f4f2893077c1d29 typeSubType=_d2ca5178._sub._googlecast._tcp.local. op=Add #listeners=0 02-01 14:11:23.964 17714 17781 I JmDNSImpl: updateRecord() name=E50-E3-56e22584432e797850c3624aa9fdc5e9 typeSubType=_d2ca5178._sub._googlecast._tcp.local. op=Add #listeners=0 02-01 14:11:25.572 1119 1119 I wpa_supplicant: TDLS: Invalid frame - payloadtype=1 category=240 action=10 02-01 14:11:26.116 409 486 I DolbyAudioStreamOut: standby() 02-01 14:11:26.151 655 5698 I AmazonPowerManagerVendorCallback: Wakelock released UID:1041 PID:0 Tag:AudioMix 02-01 14:11:27.245 5667 22003 I DiscoveryService: SsdpNanoHTTPD - Method:GET; 02-01 14:11:27.245 5667 22003 I DiscoveryService: SsdpDialRestService - serve: Method: GET URI = /apps/com.spotify.Spotify.TVv2; 02-01 14:11:28.360 298 18465 E : sem_wait_timeout timeout 02-01 14:11:28.360 298 18465 E MtkOmxVdecEx: ## [ERROR] MtkOmxVdecDecodeThread() line: 1393 WAIT timeout...
Do you think it can be related?
When come new Update? I have the same issues on my 3 FireTV 4K Sticks.
This is a H264 deinterlacing issue. We are working our vendor partners for a fix.
Any timeframe for fix? 3 weeks since confirmed reproduction and working on it. Has cause been identified?
Anyone use IPTV for example with Smart IPTV App an FireTV Stick 4K?
Everytime after a few changes the Channels the App is blocked black screen nothing more works.
It is possible to fix this mega big issue?
All other FireTV devices have no issue. It is a firmware bug or hardware issues?
Must i send my 3 FireTV 4K Sticks retoure or not?
It is possible to fix this big issue with IPTV Channels or not?
That did cost me 3 hours on the weekend, I was about so send my new 4k stick right back to Amazon because of this major issue. Will keep it and wait for a hopefully fast fix.
Hopefully the fix is faster than the replies / updates.....
Where is the Amazon Support?
The 4K Stick is available since 4 month+ an the market and this big bugs is still not fixed????
That is not akzeptable.
They’ll need to fix it to launch the recast in uk / Europe.....
Amazon is so big and release an the market a FireTV Stick 4K Stick with many big bugs. Have Amazon not testet there product before release?
And why we must waitung so long for a fix?
when comes the fix out?????
We are working on it. Unfortunately, the issue is in the chipset firmware for which only the chipset vendor has the source code. The vendor is still in development phase trying to identify a fix. Once the vendor has identified a fix, we will provide an eta.
This fix you are work solved the problem with Smart IPTV App too? After a few zapping the App crashes and no more works only Buffering. Other IPTV Apps crashes too for example.
Only the 4K Stick have this big problem other FireTVs have no problem.
The problem is the interlaced content (which your IPTV app asks the stick to decode). There is a bug with the deinterlacing decoding.
Hopefully it’s not a significant bug as for me at least the decoding appears to be visually good until the freeze and crash of the underlying driver.
Most UK and European broadcast tv is interlaced so I’d imagine Amazon will want this fixed so they can launch their new DVR in the UK.
What is this Shit with the Amazon FireTV 4K and Smart IPTV App????
It’s an issue with interlaced content..... although for most people the content is legally obtained live tv.....
@rinoshs
And why the chipset vendor not can fix this big problem since 1-2 month?
He can not fix, because it is a hardware issues and not software issues?
@humiboy this isn't the place to bitch and moan or look for someone to blame. If you are unsatisfied with the product, leave a review on Amazon. This is a technical discussion, and your messages are spamming everyone trying to follow the issue.
This is here a technical discussion and we are waiting for a fix.
In amazon to review the product no developer read this.
@rinoshs
any news from chipset vendor to to fix this big problem? Or it is a hardware issue and not software issu in the chipset driver and the FireStick 4K is not possible to fix?
The problem is since release from the FireStick 4K this problem is not fixed. Why over 4 month and still not fixed?
It is a vendor software issue. Vendor fix development is an iterative process. The vendor fixes have to go through a full regression cycle, which usually catches regressions which might not be related to the original fix. The vendor then goes and refines the fix to account for regressions. This iterative process is what takes time.
And why Amazon have not testet this before Release the Fire Stick 4K in the Market??????
And now we have buy an bug product and must live with this all bugs and must play the beta tester for Amazon?
@humiboy Why you flame here so much?... we are all waiting here for a fix... and how rinoshs wrote, the vendor is working on it.... it make no sense with your repeated questions.
@humiboy GitHub is not the place for this kind of discussions. If you have something to contribute technically concerning the issue, please feel free to post. Bugs are happening, discussions why Amazon did not see it won't help fixing neither are containing infos which helps with the progress. Please have this kind of discussions with the Amazon Customer Support!
Okey sorry guys no problem. We all waiting i know but it is too long since release.
This is not a little bug it is a very big bug.
@rinoshs
any news from the chipset vendor?
I see the bugs can not fixed from chipset vendor. It is perhaps a Hardware failure isses and not a software driver issues.
Many thousends of Firestick 4K have Amazon sell to the customers...
We all have buy a bug product from Amazon.
Can the Developers from Amazon read this thread here or not?
Can anyone send me a link to contact with Amazon Developer Support?
I see the bugs can not fixed from chipset vendor. It is perhaps a Hardware failure isses and not a software driver issues.
Many thousends of Firestick 4K have Amazon sell to the customers...
We all have buy a bug product from Amazon.
Can the Developers from Amazon read this thread here or not?
Can anyone send me a link to contact with Amazon Developer Support?
@humiboy Hi! from where did you get the information that it can't be fixed from chipset Vendor? It would be a pity if it is a hardware failure. But i never heared about that? Do you have a source of your information?
I really hope that the problem can be fixed. I bought four of the fire 4k TV sticks and was very happy about there performance until i found out about the bug.
For me myself no source after 5-6 month not can fixed from chipset vendor is a Hardware Failure and can not fixed.
When it is a Software driver bug it have fixed for a long time ago but it is still not fixed after 5-6 month. Why? It is a iterative process... and take still 1-2 years for fix?
The 4K Stick have become an Update to 6.2.6.3 and the big bug is still not fixed?
Any chance for an ETA?
very very bad support from Amazon Developers Team.
No Update, no new statement, nothing.
We users are only the beta testers.
Is this bug specific to interlaced video? I encountered stuttered and slow playback with h264 non-interlaced video when it is recorded at 60fps. Same video plays smoothly and at correct speed on my firetv 3-class devices.
Yes, the issue is specific to H264 interlaced video. This issue is fixed. The system ota is scheduled for mid Q2.
Great, does this mean that we’ll get H264 HW Deinterlace? Or it means that we’ll be able to play H264 interlaced content (which isn’t really a solution for EU customers)
Also IF there is going to be HW H264 deinterlace support, is it going to be full framerate deinterlacing? Which methods will be supported? @rinoshs please elaborate if you are in the possession of this kind of information :)
When this issue is fixed why update for mid Q2???
Why so long waiting after 5 month?
Any news from Amazon support to fix the problem with iptv streams after 6 month?
Why Amazon need so long time to release a fix?
The sync issues are driving me nuts. What's happening here?
When come the big update to fix the problem
Can someone from Amazon please give us an update on the expected time to deliver the new firmware to fix this bug. Feels like it's going on forever and Amazon have gone very quiet!
The Amazon Support ist not available or exist. Only sell products but no support
Unfortunately I need to agree, that's taking much too long!
Going on a business trip next Friday, I have tons of TV recordings I want to put on memory card of my GL-AR750S to have something to watch independent from hotel WiFi speed (in case I lack of proper speed to my Emby server). I need to deinterlace all files first, meanwhile I've set up a dedicated VM on my servers for that.
@rinoshs
any news for updates????
Setting the FireOS audio output setting from auto to something specific like 'stereo' helped with sync issues in hdhomerun. So see if setting making audio options in the os and player fixed would help.
This fix is planned for end of Q2. The update should start going out to devices by the end of June.
And why end oft june and not now release the fix???
Where is the problem after 8 month with no fix?
And this ultimate fix, fixed all streaming problems with the 4K Stick?
Dude, i get for every nonsense question of you an E-Mail. Please stop this spamming.
On Mon, 3 Jun 2019, 22:43 humiboy, notifications@github.com wrote:
And why end oft june and not now release the fix???
Where is the problem after 8 month with no fix?
And this ultimate fix, fixed all streaming problems with the 4K Stick?
Issue description
Hi, I have a problem with some streams IPTV only in high resolutions on Fire TV Stick 4K. After few seconds video stream stuck but audio go forward. Then any replay/forward action causes crash app. When I testing on old FireStick, everything works correctly, low and high resolution.
Reproduction steps
Add to media.exolist.json downloaded sample and run demo. After about 14s video stream will be stuck but audio stream go forward. Next try replay/restart sample, demo application will be crashed.
Link to test content
Sample stream https://www.dropbox.com/s/2urho8ayeuhchta/hd.ts?dl=0
Version of ExoPlayer being used
Software version Fire OS 6.2.5.8 (NS6258/1604) ExoPlayer 2.9.2 or ExoPlayer Amazon Port 2.9.0
A full bug report captured from the device
Bugreport https://www.dropbox.com/s/s77imyg3oyja6z3/bugreport-NS6258-2019-01-14-12-23-50.zip?dl=0 Log file https://www.dropbox.com/s/7t3fasnkogk0buw/log.txt?dl=0
Thanks for any help,
Regards