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amzn / selling-partner-api-models

This repository contains OpenAPI models for developers to use when developing software to call Selling Partner APIs.
Apache License 2.0
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[Get Labels download PDF file in Japanese] Documentation #1086

Closed educatornum closed 2 years ago

educatornum commented 3 years ago

I wanna download the Japanese PDF file, but the pdf was only in English.

My marketplaceId is [A1VC38T7YXB528]

I have followed these steps.

**1. Create Feed document

  1. Create Feed with an XML file
  2. Get Labels with PageType, LabelType, and PackageLabelsToPrint.**

I could download the pdf file but it's not Japanese.

Here is my downloaded PDF file in English Screen Shot 2021-02-24 at 16 52 38

but I wanna the PDF file in Japanese. Screen Shot 2021-03-01 at 10 29 40

How I can download the Japanese pdf file? Thanks!

johnkw commented 3 years ago

Are you sure it's supposed to be in Japanese? Maybe the fulfillment center wants it to be in English.

educatornum commented 3 years ago

I'm sure, Japan is a big marketplace for Amazon.

Before, The Marketplace Amazon web services was can download a PDF file in Japanese.

Why The new Selling partner API couldn't download PDF in Japanese?

I don't know about it.

johnkw commented 3 years ago

Did you try shipping it in with the label in English though? The FC perhaps changed their policy? I'm curious either way, but this would be a good thing to ask Seller Support.

ykl1993 commented 3 years ago

@educatornum @johnkw Did you solve this problem? I also encountered the same problem!! The test found, When we use the SP-API to get the labels, the returned ones are all in English. The same label is obtained using MWS (old version), and the returned labels are corresponding to the country. And it is exactly the same as the Amazon backend

educatornum commented 3 years ago

@ykl1993 Hi, I spoke with SPA managers in Japan market 3 months ago, they told me:

It will be accepted by the Amazon fulfillment center, even Japanese “SHIP TO” and “SHIP FROM” are blank.

The seller needs to put the Amazon FBA label and shipping label(配送伝票), which is different from the FBA label and issued by delivery companies.

The delivery company will check their shipping label, and once the package is delivered to the Amazon fulfillment center, as long as the barcode is correct, it will be accepted and stored properly.

You may way to notify your customer that “even FBA labels are blank, they will be accepted” in your system.

Sorry for the inconvenience. But the blank labels will be accepted properly at fulfillment centers.

I think the blank labels are fine, the barcode is important.

github-actions[bot] commented 2 years ago

This is a very old issue that is probably not getting as much attention as it deserves. We encourage you to check if this is still an issue after the latest release and if you find that this is still a problem, please feel free to open a new issue and make a reference to this one.