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amzn / selling-partner-api-models

This repository contains OpenAPI models for developers to use when developing software to call Selling Partner APIs.
Apache License 2.0
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[BUG] Removal Orders do not appear in Selling Partner API for Orders getOrders Method #2247

Closed CelestePerez closed 2 years ago

CelestePerez commented 2 years ago

We are currently requesting orders with the getOrders method and filtering by CreatedAfter / CreatedBefore or LastUpdatedAfter / LastUpdatedBefore for the Amazon US Marketplace.

We have removal orders that correspond to the dates that we are filtering and these orders do not come in the response.

This is what we see in Amazon Sellers Central: image (23)

We are requesting with these parameters and those orders are not coming in the response. { MarketplaceIds: ['ATVPDKIKX0DER'], MaxResultsPerPage: 100, CreatedAfter : '2022-02-02T00:00:00Z' CreatedBefore : '2022-02-07T18:52:11Z' }

Request ID for this call was:

'x-amzn-requestid': '8ce12c16-5ab4-490b-ae51-38e78d299171', 'x-amzn-trace-id': 'Root=1-6203d5bb-142352b0038b667d0a22a9db' { MarketplaceIds: ['ATVPDKIKX0DER'], MaxResultsPerPage: 100, LastUpdatedAfter : '2022-02-02T00:00:00Z' LastUpdatedBefore : '2022-02-07T18:52:11Z' }

Request IDs for this call are: 'x-amzn-requestid': 'e2dbba0c-b596-4a5b-a024-53548575dd94', 'x-amzn-trace-id': 'Root=1-6203d611-1926f53f58bbd2a3227518ee'

puppsupr commented 2 years ago

Hi,

If you are still facing this issue, can you please open a support case so we can pursue the investigation.

Thanks and Regards, Supriya P Solutions Architect, Selling Partner API