[BUG] [SP-API] [Issue] SPAPI returning "No results" even if the product exists

saulocastelo-wiser commented 1 year ago

I'm submitting a...

[ ] Regression (a behavior that used to work and stopped working in a new release)
[x] Bug report  
[ ] Feature request
[ ] Documentation issue or request
[ ] Other... Please describe:

Searching on Amazon (https://www.amazon.com/s?k=redkap+PT2A) (https://www.amazon.com/Red-Kap-Mens-Shop-Black/dp/B00O4WAQE0/ref=sr_1_1?keywords=red+kap+pt2a&qid=1673551319&sr=8-1) I got a lot of results.

But using the API I get ZERO results {"numberOfResults":0,"items":[]}

SP-API Name and Version or Report/Feed Type

https://sellingpartnerapi-na.amazon.com/catalog/2022-04-01/items?keywords=redkap+PT2A&marketplaceIds=ATVPDKIKX0DER&includedData=identifiers,images,summaries,salesRanks

Expected Behavior

Should list the current searched product like the Web Search

Current Behavior

No results are returned for the keywords redkap+PT2A.

No errors returned

Tested in ATVPDKIKX0DER

Context/Screenshots

Not returning the products list, means that it doesn't exist, so it can't be bought.

Your Environment

sungolivia commented 1 year ago

If you are able to paste in the request details, that would help!

tkalagbada commented 1 year ago

@sungolivia What kind of request details are you wanting? The URL we shared already has information about the resource we are trying to reach, the rest of the request is just authentication data which is private.

tkalagbada commented 1 year ago

@sungolivia do we have any update on the above issue or question?

rugved1991 commented 1 year ago

Hi @tkalagbada,

The Selling Partner API doesn’t mimic the search on Amazon.com. Please try searching with keywords “Red Kap” instead. If you are still seeing issues, please open a developer support case with the complete request response details along with headers.

Best, Rugved Solutions Architect, SP API

amzn / selling-partner-api-models