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amzn / selling-partner-api-models

This repository contains OpenAPI models for developers to use when developing software to call Selling Partner APIs.
Apache License 2.0
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Issue with Amazon Partnered SPD Carrier in Fulfillment Inbound API v2024-03-20 #3910

Closed KirillChekalin closed 1 month ago

KirillChekalin commented 2 months ago

Hi everyone,

I am currently working with the Fulfillment Inbound API v2024-03-20 and have encountered a very strange issue during the creation of a shipment plan.

Problem Description: When I set Amazon Partnered SPD as the carrier, I face the following problems:

Seller Central Issue: After setting Amazon Partnered SPD as the carrier, I am unable to make any further changes to the shipment plan on the Amazon Seller Central website (sellercentral.amazon.com). Even the cancel button is disabled. Placement Option Resets: The placement option I selected earlier gets reset. No API Errors: I do not receive any errors during the creation of the shipment plan via the API. Observations: When I choose a non-Amazon partnered carrier, everything works correctly, and I can manage the shipment plan without any issues on Seller Central. This issue seems to be specifically tied to selecting Amazon Partnered SPD as the carrier. Question: Has anyone else encountered a similar issue? If so, how did you resolve it? Any insights or suggestions would be greatly appreciated.

Thank you!

Before

Before

After

After
garply1 commented 1 month ago

This is happening to us also. Also notice that once you confirm your placement options with partnered carrier small parcel it flipped your shipping method to LTL - see the pic you posted. It is garbage and Amazon knows it. Yet they put a deadline on some crap they don't even have close to ready. It boils down to they are so big they simply don't care. Great developer support!

shreeharsh-a commented 1 month ago

Hi @KirillChekalin, Please reach out to developer support so that we can better help you with issues related to SP API.

Note: SP API related issues / troubleshooting support is managed by a different team. We can help if the issue is related to the content published on this repo.