Fulfillment Inbound v2024-03-20: Get Operation Status after Generate Packing Options "inbound plan does not support packing options"

[brandondev1]

As a part of our workflow, GeneratePackingOptions is called followed by GetOperationStatus. We are seeing the error below in spite of subsequently successfully getting options from ListPackingOptions

inboundPlanId: wf929aac7d-b6f5-4a6b-888b-329df446ea65

{
  "operationStatus": "FAILED",
  "operationId": "3e92341b-5baf-48f4-b366-949de36ff126",
  "operation": "generatePackingOptions",
  "operationProblems": [
    {
      "severity": "ERROR",
      "code": "BadRequest",
      "message": "ERROR: Operation GeneratePackingOptions cannot be processed because the inbound plan does not support packing options."
    }
  ]
}

[puppsupr]

Hi, Are you still facing this ?

[brandondev1]

Hi, Are you still facing this ?

Yes

[puppsupr]

Team is checking on this !

[XinYi1313]

I also encountered the same problem, but my manual execution was successful

[puppsupr]

Hi, Packing options will not be generated for Pack later flow because pack later goes straight to shipments, and skips packing options.

Can you please let me know which flow are you following ? https://developer-docs.amazon.com/sp-api/docs/fulfillment-inbound-api-v2024-03-20-use-case-guide#fulfillment-inbound-shipment-workflow

Also you can refer to these Postman Collections which has all the use-cases to test your flow.

[brandondev1]

Hi, Packing options will not be generated for Pack later flow because pack later goes straight to shipments, and skips packing options.

Can you please let me know which flow are you following ? https://developer-docs.amazon.com/sp-api/docs/fulfillment-inbound-api-v2024-03-20-use-case-guide#fulfillment-inbound-shipment-workflow

Also you can refer to these Postman Collections which has all the use-cases to test your flow.

I am using the left side (packing known) workflow.

[puppsupr]

thanks, checking with the team

[puppsupr]

Are you seeing this on all the marketplaces or any specific marketplace ?

[puppsupr]

Our team is requesting fro more details, can you please provide full request and response, inbound planID and the timestamps.