generateTransportationOptions sucess then requst listTransportationOptions but respon does't return something

[loco925]

listTransportationOptionsdoesn‘t return something。why？place help me！how can i do。

[listTransportationOptions]respon： {"Data":{"Pagination":{"NextToken":null},"TransportationOptions":[]},"IsSuccess":true,"ErrorCode":null,"Message":"{\"transportationOptions\":[],\"pagination\":{}}","AddtionData":{}}

we use 【getInboundOperationStatus】to see result，it return： {"Data":{"Operation":"generateTransportationOptions","OperationId":"a6c624cc-4365-42bd-87a2-0fff734ecad0","OperationProblems":[{"Code":"BadRequest","Details":null,"Message":"WARNING: Since pallet and freight info has not been provided, we may not be able to produce PCP-LTL options as part of GenerateTransportationOptions for the following shipment IDs: [shaaa92bfe-dada-4ed6-b197-95245ea595a4, sh0de4901c-5bc6-442d-a0be-f9e0a2a4cfd6]","Severity":"WARNING"}],"OperationStatus":{"Value":"FAILED","Defined":true}},"IsSuccess":true,"ErrorCode":null,"Message":"{"operationStatus":"FAILED","operationId":"a6c624cc-4365-42bd-87a2-0fff734ecad0","operation":"generateTransportationOptions","operationProblems":[{"severity":"WARNING","code":"BadRequest","message":"WARNING: Since pallet and freight info has not been provided, we may not be able to produce PCP-LTL options as part of GenerateTransportationOptions for the following shipment IDs: [shaaa92bfe-dada-4ed6-b197-95245ea595a4, sh0de4901c-5bc6-442d-a0be-f9e0a2a4cfd6]"}]}","AddtionData":{}}

[mafge]

Hi @loco925, thanks for reaching out! Have you followed the steps in the Fulfillment Inbound Use Case Guide. It is very important to follow the exact steps from the guide. Best, Marc Selling Partner Developer Services

[loco925]

【generateTransportationOptions】resqust： {"placementOptionId":"plc1da2864-ad81-46d6-85a3-337b07a8492b","shipmentTransportationConfigurations":[{"readyToShipWindow":{"start":"2024-09-24T16:00:00Z"},"shipmentId":"shaaa92bfe-dada-4ed6-b197-95245ea595a4"},{"readyToShipWindow":{"start":"2024-09-24T16:00:00Z"},"shipmentId":"sh0de4901c-5bc6-442d-a0be-f9e0a2a4cfd6"}]}

【generateTransportationOptions】respon： {"Data":{"OperationId":"db37ebaa-a3d5-41c7-911c-0ebfea7d4414"},"IsSuccess":true,"ErrorCode":null,"Message":"{\"operationId\":\"db37ebaa-a3d5-41c7-911c-0ebfea7d4414\"}","AddtionData":{}}

【listTransportationOptions】resqust： {"inboundPlanId":"wf7bad8bac-b7c5-4cd5-9ccf-eff64c51e6d2","shipmentId":"shaaa92bfe-dada-4ed6-b197-95245ea595a4"},

【listTransportationOptions】respon： {"Data":{"Pagination":{"NextToken":null},"TransportationOptions":[]},"IsSuccess":true,"ErrorCode":null,"Message":"{\"transportationOptions\":[],\"pagination\":{}}","AddtionData":{}}

My current confusion is why listTransportationOptions does not return data. Which parameter did I pass incorrectly? What should I do to return data? I encountered this prompt ("severity":"WARNING","code":"BadRequest","message":"WARNING: Since pallet and freight info has not been provided, we may not be able to produce PCP-LTL options as part of GenerateTransportationOptions for the following) How to deal with it? I don’t want to ship in LTL mode. I want to choose to ship by myself, SP mode.

[mafge]

@loco925 When you intend to use SPD you shouldn't be concerned about the warning. Did you call setPackingInformation before generatePlacementOptions?

[loco925]

【setPackingInformation】 has been called before calling 【generatePlacementOptions】

Fulfillment Inbound API v2024-03-20 I called in the following order:（Please help to check that the order of requests is correct. ）

1. Create an inbound plan
2. Generate PackingOptions
3. List packaging options
4. List PackingGroupItems
5. Confirm packaging options
6. Set packaging information
7. Generate PlacementOptions
8. List placement options
9. Confirm placement options
10. getShipment
11. Generate DeliveryWindowOptions
12. listDeliveryWindowOptions
13. Confirm DeliveryWindowOptions
14. Generate transportation options
15. List transportation options

I just requested 【getInboundOperationStatus】 to check the OperationId returned by setPackingInformation to see if the operation was successful. It returned "WARNING: Boxes weighing more than 15.00 kg must be marked "Heavy Package" (viewable from both the top and sides of each carton)." I think this error report should have no impact.

[mafge]

@loco925 The only thing I am seeing in your calls is that usually you generate and list placement options, delivery window options and transportation options first and in the last step make the confirm calls, e.g.:

• generate placement options
• list placement options
• generate transportation options
• list transportation options
• generate delivery window options
• list delivery window options

• ---

• confirm placement options
• confirm delivery window options
• confirm transportation options

I would also recommend to cancel the existing inbound plan and create a new one as the APIs are quite fragile if you don't follow the exact order.

[loco925]

Please ask another question. Does STA's new process API support the cancellation of some products? Take the left branch process SPD mode.

Since there will be special attributes after packing but cannot be shipped in the end, and the shipment has been pre-created, 0 cannot be filled in when uploading packing information. How to deal with this situation?

[loco925]

【getInboundOperationStatus】What should I do when encountering this problem? I request it every once in a while, but it still returns failure.

respon： {"Data":{"Operation":"confirmPlacementOption","OperationId":"e8d72792-14ec-4187-aa89-6ee77631292a","OperationProblems":[{"Code":"InternalServerError","Details":null,"Message":"ERROR: Something went wrong. Please try again later.","Severity":"ERROR"}],"OperationStatus":{"Value":"FAILED","Defined":true}},"IsSuccess":true,"ErrorCode":null,"Message":"{\"operationStatus\":\"FAILED\",\"operationId\":\"e8d72792-14ec-4187-aa89-6ee77631292a\",\"operation\":\"confirmPlacementOption\",\"operationProblems\":[{\"severity\":\"ERROR\",\"code\":\"InternalServerError\",\"message\":\"ERROR: Something went wrong. Please try again later.\"}]}","AddtionData":{}}

[mafge]

Please ask another question. Does STA's new process API support the cancellation of some products? Take the left branch process SPD mode.

Since there will be special attributes after packing but cannot be shipped in the end, and the shipment has been pre-created, 0 cannot be filled in when uploading packing information. How to deal with this situation?

You can use generateShipmentContentUpdatePreviews, listShipmentContentUpdatePreviews and confirmShipmentContentUpdatePreview for that.

[loco925]

【getInboundOperationStatus】What should I do when encountering this problem? I request it every once in a while, but it still returns failure。the OperationId is divided into multiple warehouses， we 【confirmPlacementOption】occur error

respon： {"Data":{"Operation":"confirmPlacementOption","OperationId":"e8d72792-14ec-4187-aa89-6ee77631292a","OperationProblems":[{"Code":"InternalServerError","Details":null,"Message":"ERROR: Something went wrong. Please try again later.","Severity":"ERROR"}],"OperationStatus":{"Value":"FAILED","Defined":true}},"IsSuccess":true,"ErrorCode":null,"Message":"{"operationStatus":"FAILED","operationId":"e8d72792-14ec-4187-aa89-6ee77631292a","operation":"confirmPlacementOption","operationProblems":[{"severity":"ERROR","code":"InternalServerError","message":"ERROR: Something went wrong. Please try again later."}]}","AddtionData":{}}

[mafge]

@loco925 Sorry for the inconveniences! There are currently some issues with shipments that are divided into multiple warehouses. While we are working on resolving these issues, my recommendation for now is to avoid placement options with multiple shipments.