Return Authorization Third Party Processing

[iaars]

I have found the Return Report GET_XML_RETURNS_DATA_BY_RETURN_DATE to get the information on the returns, but I didn't find a way to send it back and trigger a refund for a specific RMA. Is there an endpoint that I can use to trigger the refund/return authorization based on the information from that report?

[mafge]

Hi @iaars, thanks for reaching out! You can use the order adjustment feed to issue a refund. You can find a tutorial on how to do this in the documentation. Hope that helps! Best, Marc Selling Partner Developer Services

[iaars]

Thanks @mafge !

[iaars]

@mafge I have a question after reviewing the docs.

• I noticed this feed uses some fields from an OrderReport. Would it be better to use one of those reports to retrieve the data from the RMAs? If that is the case, which one would be recommended? Otherwise, should I use the GET_XML_RETURNS_DATA_BY_RETURN_DATE in conjunction with one of the OrderReport?

Thanks!

[mafge]

@iaars The return report should contain all relevant information to properly fill out the feed document. However if you need special information about the item prices (discount, tax, etc.) you can either use Order API or one of the order tracking reports.

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