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amzn / selling-partner-api-models

This repository contains OpenAPI models for developers to use when developing software to call Selling Partner APIs.
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[BUG] [SP-API] [reports/2021-06-30/reports 500 - internal server Error] #569

Closed lubodzia closed 2 months ago

lubodzia commented 2 months ago

When I send a request to create a report with a list of categories. I receive an error that tells me nothing. The error message reads, “We encountered an internal error. Try again.", but I don't even know what I'm doing wrong. Please help.

I'm submitting a...

[ ] Regression (a behavior that used to work and stopped working in a new release)
[x ] Bug report  
[ ] Feature request
[ ] Documentation issue or request
[ ] Other... Please describe:

SP-API Name and Version or Report/Feed Type

Expected Behavior

Current Behavior

Context/Screenshots

Request: { "reportType": "GET_XML_BROWSE_TREE_DATA", "marketplaceIds": [ "A1C3SOZRARQ6R3" ] } Response: { "errors": [ { "code": "InternalFailure", "message": "We encountered an internal error. Please try again.", "details": "" } ] } With StatusCode 500. x-amzn-RequestId = 4920eb6a-e816-40e9-a3f3-d5289299539d, X-Amzn-Trace-Id=Root = 1-6638c77e-4920eb6ae81640e9

Your Environment

Sandbox envorinment. https://sandbox.sellingpartnerapi-eu.amazon.com.

leonardonakagawa commented 2 months ago

Hello @lubodzia,

Reports API contains only a static environment to test using Sandbox.

If you check the model you will look the valid reportType to test this operation.

In order to download the GET_XML_BROWSE_TREE_DATA I recommend you retrieve it in prod environment.

You can find details regarding this in our Reports API Use Case guide.

If the information available in the documentation link provided above does not fully resolve your inquiry, please open a support case with us.

Thanks, Leonardo Nakagawa Solutions Architect, Selling Partner API Developer Support

github-actions[bot] commented 2 months ago

closed for inactivity