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anderssv / smartthings-verisure

Verisure alarm integration with Smartthings
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No connection #2

Closed iamjorgensen closed 6 years ago

iamjorgensen commented 6 years ago

Hi,

Verisure integration works perfect for a while and then suddenly no more updates - no sensors upated for 5 days. Is this a known issue? I can be helpful with logs if you tell me what is needed to investigate :smile:

Brgds Christian

orecus commented 6 years ago

That is very strange! Do you see any errors in the ”Live Log” area in Smartthings?

iamjorgensen commented 6 years ago

No there is no "life" so to speak. I have let the live log run for some hours now but there is no logs related to verisure components. All verisure components have status "inactive" in device list (last activity = 5 days ago)

anderssv commented 6 years ago

If there are no logs whatsoever I'm afraid there's not much we can do. A couple of things to try:

Which version are you using?

iamjorgensen commented 6 years ago

Hi Going in and just saving the app sparked things to life again!

Version is 0.2.1

Brgds Christian

On Wed, Jan 10, 2018, 19:16 Anders Sveen notifications@github.com wrote:

If there are no logs whatsoever I'm afraid there's not much we can do. A couple of things to try:

  • Go into the settings for the application and press save. Do you see any log entries when you do this? Do you see any log entries after trying this?
  • If the above doesn't work, try removing the app and then re-install it.

Which version are you using?

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anderssv commented 6 years ago

Good to hear. Every time the app saves the settings a schedule is registered with the SmartThings platform. This schedule is indefinite so it should run forever. But for some reason the platform wiped your schedule, and re-saving the settings added it back again.

Don't think we can do anything about that, but anyone else having this problem feel free to add a comment so we track the problem.

iamjorgensen commented 6 years ago

Thanks for your help Anders, I have also updated to the latest version of your code. Thanks for your efforts in connecting Verisure to smartthings - really great!!!