Cant run either version 4.0, or 3.91

[Axaion]

getting this error message "The exception unknown software exception (0x0434352) occured in the application at location 0x00007FFD65754F99."

[andymanic]

It might be because I updated the .NET Framework version to 4.8.1 - here's the installer for that: https://dotnet.microsoft.com/en-us/download/dotnet-framework/net481 Otherwise it might be worth doing a fresh install of the software as I also updated some of the dependencies. Make sure to backup your results folder before deleting anything! Let me know if either fix it and I'll close the issue.

[Axaion]

Just installed both the dev and the normal version of 4.8.1, offline and web install, still the same error :| also uninstalled and reinstalled osrtt afterwards and the error persists

[andymanic]

Can you post a screenshot of the error?

[Axaion]

here ya go

[andymanic]

This isn't an error I can reproduce so it's hard to offer much support. Microsoft forums recommend running check disk and potentially running the repair .NET tool (https://www.microsoft.com/en-gb/download/details.aspx?id=30135), and rebooting. Does V3.8 still work fine?

[Axaion]

3.8 launches correctly, just tried installing it

[andymanic]

Interesting. I have to assume it's an issue with .NET 4.8 on your machine then although I'm not sure what to recommend to fix that beyond the above steps.

[Axaion]

Yeah i ran the checker too, and chkdsk, nothing seems to fix it .. strange - ill see if i can remember asking anyone else with it if they have the same issue later on!

[chrisheinonen]

Also having the same issues with 3.91 and 4.0 and have updated to 4.81 runtimes. Here's output from the Windows Event Log:

Faulting application name: OSRTT Launcher.exe, version: 4.0.0.0, time stamp: 0xec7822b7 Faulting module name: KERNELBASE.dll, version: 10.0.22621.1194, time stamp: 0xfaa44dd0 Exception code: 0xe0434352 Fault offset: 0x000000000009051c Faulting process id: 0x0x95C Faulting application start time: 0x0x1D94ADFBC4D377E Faulting application path: C:\OSRTT Launcher\OSRTT Launcher.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: 9e291739-bd35-4c21-b42d-7917590d58fe Faulting package full name: Faulting package-relative application ID:

[andymanic]

Also having the same issues with 3.91 and 4.0 and have updated to 4.81 runtimes. Here's output from the Windows Event Log:

Faulting application name: OSRTT Launcher.exe, version: 4.0.0.0, time stamp: 0xec7822b7 Faulting module name: KERNELBASE.dll, version: 10.0.22621.1194, time stamp: 0xfaa44dd0 Exception code: 0xe0434352 Fault offset: 0x000000000009051c Faulting process id: 0x0x95C Faulting application start time: 0x0x1D94ADFBC4D377E Faulting application path: C:\OSRTT Launcher\OSRTT Launcher.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: 9e291739-bd35-4c21-b42d-7917590d58fe Faulting package full name: Faulting package-relative application ID:

Is that the only event log error that shows up? In theory there should be one listed as a ".NET Runtime" error too. I still have to assume it's a runtime error locally rather than a codebase issue, but I'm still stuck on what the fix is. Do you know if you have multiple versions of the .NET runtime installed? If so can you try uninstalling the older version to see if it's just a compatibility issue?

[chrisheinonen]

This shows up as well:

Application: OSRTT Launcher.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileLoadException at OSRTT_Launcher.Main.UpdateMe() at OSRTT_Launcher.Main..ctor() at OSRTT_Launcher.Program.Main()

[andymanic]

This shows up as well:

Application: OSRTT Launcher.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileLoadException at OSRTT_Launcher.Main.UpdateMe() at OSRTT_Launcher.Main..ctor() at OSRTT_Launcher.Program.Main()

Interesting - it's failing at the auto updater.. Can you try replacing the contents of your C:\OSRTT Launcher folder with the attached files (except the OSRTT UE4 folder)? I've moved some files around which might be where your install is sticking. OSRTT Update Files (V4.00).zip

[chrisheinonen]

That fixed it, so I guess we know where the issue is now. Thanks!

[andymanic]

Perfect, glad it's working! I'll update the release just in case. @Axaion can you try that too?

[Axaion]

Perfect, glad it's working! I'll update the release just in case. @Axaion can you try that too?

Sorry, took a bit to get back to you, yeah the linked files and manually overwriting works for me too.

[andymanic]

No worries - glad that's sorted!