1st group

[angela-smithers]

PDFs

[angela-smithers]

2017-3-IAEG-SDGs-Spanish.pdf 2017-2-IAEG-SDGs-Spanish.pdf

[angela-smithers]

Notice Type: Request for Information Response Date: January 31, 2016 Schedule: 70 – General Purpose Commercial Information Technology, Equipment, Software, and Services SIN: 132-51 – Information Technology Professional Services 132-54 – Commercial Satellite Communications (COMSATCOM) Transponded Capacity NAICS Code: 541519 – Other Computer Related Services 52.215-3 Request for Information or Solicitation for Planning Purposes (Oct 1997) (a) The Government does not intend to award a contract on the basis of this solicitation or to otherwise pay for the information solicited except as an allowable cost under other contracts as provided in subsection 31.205-18, Bid and proposal costs, of the Federal Acquisition Regulation. (b) Although “proposal” and “offeror” are used in this Request for Information, your response will be treated as information only. It shall not be used as a proposal. (c) This solicitation is issued for the purpose of: Information (end of clause) The Draft Statement of Work (SOW) is posted with this Request for Information (RFI). The Government requests capability statements from small businesses who qualify as small for the 541519 Other Computer Related Services NAICS code. Capability statements shall address the small business company capabilities to perform requirements. In addition, the Government requests comment and feedback from any business entity (regardless of size status) concerning:

1. appropriate GSA schedules;
2. the feasibility of the technical requirements;
3. capabilities to meet the requirements;
4. small business set-aside and ability to perform within the Limitations on Subcontracting at FAR 52.219-14;
5. the NAICS code classification THIS IS NOT A SOLICITATION. This is a Request for Information (RFI); a market research tool used by the Government to gauge the small business marketplace and learn the industry’s capabilities. NOAA is also seeking to make a set-aside determination for this requirement. Responses from qualified small businesses in all socioeconomic categories ((HUBZone, 8(a), SDVOSB, WOSB) will assist in that determination. The information requested hereunder is for planning purposes and does not constitute a commitment, implied or otherwise, that a procurement action will be issued or contract awarded. No entitlement to payment of direct or indirect costs or charges by the Government will arise as a result of the submission of information. Responses to the notice will not be returned. The Government will not be liable for or suffer any consequential damages for any improperly identified proprietary information. Proprietary information will be safeguarded in accordance with Government regulations. How to Respond: Vendors are invited to submit a capability statement outlining qualifications and experience. Responses should demonstrate the vendor’s capability to perform the tasking areas; experience will be reviewed on the basis relevant to scope and complexity identified in the Statement of Work. Responses should contain company name, address, point of contact, telephone number, and e-mail address. Vendors should state their size standard for the applicable NAICS code and list all socioeconomic classifications for which they qualify. Responses are to be submitted electronically (not to exceed 25 pages; including appendices, diagrams, and examples using one inch margins, and pages numbered consecutively). Submit responses electronically (using PDF or Microsoft Word) no later than 1:00 pm eastern standard time, January11, 2017, at the following addresses: Samantha.Gibson@noaa.gov and Salim.Leyva@noaa.gov. Table of Contents Section Title Page 1.0 INTRODUCTION AND BACKGROUND INFORMATION.......................................... 1 2.0 OBJECTIVES............................................................................................................ 2 3.0 SCOPE..................................................................................................................... 3 4.0 DESCRIPTION OF EXISTING GWSAS ...................................................................... 6 4.1 GWSAS Global System-Wide and Site-Sample Diagrams ...................................... 6 4.2 Network and Systems Diagrams .......................................................................... 11 4.3 GRB and H8RB Network Topology....................................................................... 11 4.4 GWSAS Antenna/Rack System Diagrams............................................................. 11 4.5 GWSAS Outdoor Equipment ................................................................................ 14 4.5.1 Antenna Reflector and Pedestal .......................................................................... 14 4.5.2 Feed-Downconverter........................................................................................... 14 4.5.3 Antenna Control Unit (Outdoor Unit - ODU) ....................................................... 14 4.5.4 De-Ice System ...................................................................................................... 14 4.5.5 Dehydrator........................................................................................................... 14 4.5.6 Ancillary Equipment............................................................................................. 15 4.6 GWSAS Indoor Equipment................................................................................... 15 4.6.1 Cisco Ethernet Switch .......................................................................................... 15 4.6.2 Demodulator........................................................................................................ 15 4.6.3 Terminal Server.................................................................................................... 15 4.6.4 Data Processing Server ........................................................................................ 15 4.6.5 System Management Server................................................................................ 15 4.6.6 Network Attached Storage .................................................................................. 16 4.6.7 Antenna Control Unit (Indoor Unit - IDU)............................................................ 16 4.6.8 Keyboard Video & Mouse.................................................................................... 16 4.6.9 Cisco Routers ....................................................................................................... 16 4.6.10 Power Distribution Unit ....................................................................................... 16 5.0 TASKS................................................................................................................... 17 5.1 Task 1 – Phase-In ................................................................................................. 17 5.2 Task 2 - Operations and Maintenance Support ................................................... 18 5.2.1 Antenna Preventative Maintenance.................................................................... 18 5.2.2 HW and SW System Corrective Action ................................................................ 19 5.2.3 Incident Response................................................................................................ 19 5.2.4 Remote and On-Site Support............................................................................... 20 5.2.5 Upgrades and Refreshes of HW and/or System SW............................................ 20 5.2.6 Configuration Management Process ................................................................... 21 5.2.7 License Maintenance and Renewal ..................................................................... 21 5.2.8 Monitoring Tools.................................................................................................. 21 5.2.9 Service Performance............................................................................................ 22 5.2.10 Penalties............................................................................................................... 22 5.2.11 Monthly Reports .................................................................................................. 23 5.2.12 Warranty and Spare Parts.................................................................................... 23 5.2.13 Shipping Logistics................................................................................................. 24 5.2.14 Documentation.................................................................................................... 24 Section Title Page 5.3 Task 3 Phase-Out ................................................................................................. 25 6.0 GOVERNMENT-FURNISHED PROPERTY ITEMS................................................... 26 7.0 CURRENT VENDOR SERVICE AGREEMENTS........................................................ 27 7.1 Vendor Information ............................................................................................. 27 7.1.1 Hewlett Packard................................................................................................... 27 7.1.2 Cisco..................................................................................................................... 27 7.1.3 APC....................................................................................................................... 27 7.1.4 Aberdeen ............................................................................................................. 28 7.1.5 ASC Signal............................................................................................................. 28 7.2 General Security Requirements........................................................................... 28 7.2.1 Investigative Requirements for High and Moderate Risk Contracts ................... 28 7.2.2 Additional Requirements for Foreign Nationals (Non-U.S. Citizens)................... 29 7.2.3 Security Processing Requirement ........................................................................ 29 7.2.4 Notification of Disqualifying Information............................................................ 30 7.2.5 Access to National Security Information ............................................................. 30 8.0 PLACE OF PERFORMANCE AND TRAVEL ............................................................. 31 9.0 SPECIAL MATERIAL REQUIREMENTS .................................................................. 32 10.0 DATA RIGHTS....................................................................................................... 33 11.0 OTHER UNIQUE REQUIREMENTS........................................................................ 34 12.0 PERIOD OF PERFORMANCE................................................................................. 35 13.0 SAMPLE PICTURES OF GWSAS SATELIITE EARTH STATION INSTALLATIONS..... 36 14.0 LIST OF ACRONYMS............................................................................................. 40 List of Tables Table Title Page Table 1 Contractor Responsibility for System SW (e.g., Operating System) ........................................4 Table 2 NWS Field Offices with GWSAS....................................................................................................5 Table 3 TASKS...........................................................................................................................................17 Table 4 Vendor Service Agreements ..........................................................................................................27 Table 5 Place of Performance and Travel...................................................................................................31 Table 6 List of Acronyms ...........................................................................................................................40 List of Figures Table Title Page Figure 1 GWSAS Deployment Overview.....................................................................................................7 Figure 2 Global GWSAS Network and Monitoring Architecture ................................................................8 Figure 3 OCONUS one 4.5m antenna and a two rack configuration............................................................9 Figure 4 OCONUS two 3.7m antennas and a four rack configuration ........................................................9 Figure 5 CONUS three 6.5m antennas and a three rack configuration.......................................................10 Figure 6 CONUS three 6.5m antennas and a four rack configuration ........................................................10 Figure 7 Typical GRB GWSAS Diagram...................................................................................................12 Figure 8 Typical H8RB GWSAS Diagram.................................................................................................13 1.0 INTRODUCTION AND BACKGROUND INFORMATION The National Oceanic and Atmospheric Administration’s (NOAA) National Weather Service (NWS) recently deployed Geostationary Weather Satellite Antenna Systems (GWSAS) in operations for ingest and dissemination of weather observation instruments data products from Geostationary Operational Environmental Satellites – R Series (GOES-R) and Japan Meteorological Agency (JMA) Geostationary Satellites - Himawari - 8/9. The first of GOES-R series satellites is scheduled for launch around November 16, 2016. The first Himawari 8 geostationary weather satellite system began operation on July 7, 2015 broadcasting its data products in C-Band via Japanese satellite JCSAT-2B. This real-time broadcast service is known as HimawariCast, hereinafter called H8RB. GWSASs in the Pacific are currently receiving these products for the purpose of weather forecast in support of the NWS mission. NWS has undertaken a multi-year planning and development effort to ensure its GWSAS ground systems are prepared for reception, processing and distribution of GOES-R and JMA Himawari 8/9 satellite data products. The GOES-R Series will support a direct broadcast service in L-Band referred to as GOES R Rebroadcast (GRB). The GRB provides real-time broadcasts of the weather instrument data on board the GOES-R satellites. The rebroadcast signals can be received by GWSAS within the satellite footprint (coverage area). These GWSAS services provide full resolution, calibrated, and navigated data. The GWSAS products are Level 1b data sets from all the weather observation instruments onboard the satellites. The GRB and H8RB direct broadcast services require new Satellite Earth Stations and associated Information Technology (IT) equipment to receive, process and distribute the GOES-R and Himawari 8 data streams. These stations and IT equipment are the main components of GWSAS. A total number of NWS sites, equipped with GWSAS, designed to receive direct broadcast signals from GOES-R and JCSAT-2B is eight (8). The GWSAS systems run application software to ingest and process GOES-R and HimawariCast re-broadcast data. The GWSAS indoor equipment consists of numerous hardware components (e.g., servers, KVMs, terminal servers, etc.) while the outdoor comprises of ASC Signal antennas ranging from 3.7 to 6.5 meters in size. 2.0 OBJECTIVES The purpose of this Statement of Work (SOW) is to provide information, define requirements for performing on-site, or remote support for Operation & Maintenance (O&M) services on the GWSAS. The GWSAS comprises of indoor and outdoor components. The indoor components include but not limited to Data Processing and System Management severs, Network Attached Storage (NAS), Terminal server, Antenna Controller indoor unit (IDU), etc. The outdoor components include but not limited to the reflector, pedestal, power panels and antenna controller outdoor unit (ODU), etc., hereafter referred to as the GWSAS Satellite Earth Station. The O&M Support services shall account for and include all services related but not limited to: • Provide 24x7x365 support to the GWSAS systems to ensure uninterrupted data delivery to stakeholders • Provide Preventive Maintenance (PM) for the complete set of GWSAS Satellite Earth Stations • Perform GWSAS Hardware (HW)/ Software (SW) upgrades, repair, replacement, and troubleshooting activities Information Technology (IT) devices (i.e., network equipment, servers, NAS, Indoor(IDU)/Outdoor (ODU), demodulators and terminal servers) in GWSAS come with manufacturer pre-installed service pack software and firmware versions which are subject of updates over their lifespan. The Contractor shall manage provisioning of and install all updates of service pack software and firmware versions on IT devices. Please note, when referring to the SW upgrades, repair, replacement and troubleshooting does not include server Operating System (OS), it refers to all software installed on embedded hardware (i.e., networking equipment, antenna controllers (Indoor (IDU)/ Outdoor(ODU)), demodulators, servers and terminal servers) • Apply necessary HW/SW upgrades and refreshes of the GWSAS on-site at the GWSAS locations or remotely in coordination with NWS personnel • Provide system SW (OS) licensing and HW warranty to components of the GWSAS • Provide logistical (e.g., spare parts inventory and shipping) support for components of the GWSAS • All work activities shall be coordinated with and approved by NWS with clearly-delineated Contractor and NWS responsibilities. • Provide performance reporting to NWS once the HW/SW repair/troubleshooting/ upgrade or replacement is completed • Compliance with NOAA/NWS IT Security NIST 800-53 rev3 & 4 standards and requirements 3.0 SCOPE The scope of this project is to provide O&M services to the GWSAS located at eight NWS offices. Specific information for all NWS sites with GWSAS is provided in Table 2. These GWSAS systems are used by the NWS field users to perform daily forecasting to fulfill NWS’ mission of saving life and property. This O&M service requires providing support to the GWSAS indoor and outdoor components. It will be the responsibility of the Contractor to perform HW/SW corrective actions on the GWSAS; this includes but is not limited to troubleshooting, repairing, replacing, refreshing HW and SW in response to all degraded, malfunctioning or failed units. In addition, the Contractor is responsible for providing a HW spare parts depot, shipping logistics, upkeep of SW licenses and HW warranties. Due to the criticality of these systems and the role they play in meeting NWS’ mission, it is important that they be operationally ready at all times. The Contractor will largely be responsible for all HW and SW incident response (and, where necessary, corrective actions) and provide continuous 24x7x365 O&M support services to ensure availability and continuous operations. The Contractor, when called by the NWS for support, will be expected to respond, be available and be ready to provide troubleshooting support services. For routine upgrades and refreshes, remote support may be all that is required. For more complex upgrades and refreshes, the Contractor in some cases may be required to provide on-site support. Various HW components run system SW, some of which is in scope and some of which is out of scope, as summarized in Table 1. The GWSAS run application SW is outside the scope of this contract.