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ankane / ahoy_email

First-party email analytics for Rails
MIT License
1.11k stars 137 forks source link

Open Tracking - triggering multiple times? #138

Closed emilyadavis303 closed 4 years ago

emilyadavis303 commented 4 years ago

I'm working to track down an issue we're having with tracking email opens.

We subscribe to the open event via EmailSubscriber, and from there create an event record to track the open. I'm seeing an inconsistent issue (dating back to at least early this summer) that seems to be causing this event to trigger multiple times in rapid succession. It varies in number of duplicates from 2 - 86. Unfortunately, I am unable to reproduce this behavior myself.

We subscribe to and track the click event in an identical fashion w/o issue.

Has anyone seen something like this before?

ankane commented 4 years ago

Hey @emilyadavis303, I don't use open tracking myself, but will leave this open for a bit to see if others that do have seen it.

ankane commented 4 years ago

Cleaning up issues. Please let us know if you find anything.