anki / vector-python-sdk

Anki Vector Python SDK
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Can't Configure Vector #57

Open tasarimcidayi opened 8 months ago

tasarimcidayi commented 8 months ago

I get the following error and cannot complete the configure part, can you help? Thank you!

Downloading Vector certificate from Anki...Traceback (most recent call last):
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\urllib3\connection.py", line 203, in _new_conn
sock = connection.create_connection(
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\urllib3\util\connection.py", line 60, in create_connection
for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
File "C:\Program Files\Python39\lib\socket.py", line 953, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno 11001] getaddrinfo failed

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\urllib3\connectionpool.py", line 790, in urlopen
response = self._make_request(
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\urllib3\connectionpool.py", line 491, in _make_request
raise new_e
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\urllib3\connectionpool.py", line 467, in _make_request
self._validate_conn(conn)
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\urllib3\connectionpool.py", line 1096, in _validate_conn
conn.connect()
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\urllib3\connection.py", line 611, in connect
self.sock = sock = self._new_conn()
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\urllib3\connection.py", line 210, in _new_conn
raise NameResolutionError(self.host, self, e) from e
urllib3.exceptions.NameResolutionError: <urllib3.connection.HTTPSConnection object at 0x000001F88C8402E0>: Failed to resolve 'session-certs.token.global.anki-services.com' ([Errno 11001] getaddrinfo failed)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\requests\adapters.py", line 486, in send
resp = conn.urlopen(
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\urllib3\connectionpool.py", line 844, in urlopen
retries = retries.increment(
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\urllib3\util\retry.py", line 515, in increment
raise MaxRetryError(_pool, url, reason) from reason # type: ignore[arg-type]
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='session-certs.token.global.anki-services.com', port=443): Max retries exceeded with url: /vic/00308c45 (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x000001F88C8402E0>: Failed to resolve 'session-certs.token.global.anki-services.com' ([Errno 11001] getaddrinfo failed)"))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\Program Files\Python39\lib\runpy.py", line 197, in run_module_as_main
return run_code(code, main_globals, None,
File "C:\Program Files\Python39\lib\runpy.py", line 87, in run_code
exec(code, run_globals)
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\anki_vector\configure_main.py", line 322, in
main(Api())
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\anki_vector\configure_main.py", line 302, in main
cert, serial = get_cert(args.serial)
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\anki_vector\configure_main.py", line 101, in get_cert
r = requests.get('[https://session-certs.token.global.anki-services.com/vic/{}'.format(serial)](https://session-certs.token.global.anki-services.com/vic/%7B%7D'.format(serial)))
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\requests\api.py", line 73, in get
return request("get", url, params=params, **kwargs)
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\requests\api.py", line 59, in request
return session.request(method=method, url=url, **kwargs)
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\requests\sessions.py", line 589, in request
resp = self.send(prep, **send_kwargs)
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\requests\sessions.py", line 703, in send
r = adapter.send(request, **kwargs)
File "C:\Users\Burak\AppData\Roaming\Python\Python39\site-packages\requests\adapters.py", line 519, in send
raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='session-certs.token.global.anki-services.com', port=443): Max retries exceeded with url: /vic/00308c45 (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x000001F88C8402E0>: Failed to resolve 'session-certs.token.global.anki-services.com' ([Errno 11001] getaddrinfo failed)"))
MohamedNagyMostafa commented 8 months ago

I am facing the same issue

shalodey commented 3 months ago

I believe this is due to DDL shutting down Vector servers. It attempts to access the servers, however fails.

UOFMGUY commented 3 months ago

Thank you for the reply.But not sure I completely understand.Is it:1) the servers are shut down at certain times? If so is there a schedule.2) The servers are down permanently?Can you clarify what you mean by "DDL shutting down Vector servers."Thanks,JohnPlease excuse any mistakes, this was sent from my mobile phone.On May 30, 2024, at 9:37 AM, shalodey @.***> wrote: I believe this is due to DDL shutting down Vector servers. It attempts to access the servers, however fails.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: @.***>