Closed david-allison closed 2 weeks ago
Can't repro on beta2
Posting a comment so people can reach me. If anyone needs additional info, I am willing to share.
@brishtibheja Thanks!
Could you:
Completely missed the notification somehow. I came because I saw "needs author reply" tag. Sorry for my delayed response.
AnkiDroid Version = 2.17beta2 (2412d48c21a51aa13774618c051adbffec5f3d66) Backend Version = 0.1.34-anki23.12.1 (23.12.1 1a1d4d5419c6b57ef3baf99c9d2d9cf85d36ae0a) Android Version = 11 (SDK 30) ProductFlavor = full Manufacturer = realme Model = RMX2193 Hardware = mt6768 Webview User Agent = Mozilla/5.0 (Linux; Android 11; RMX2193 Build/RP1A.200720.011; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/121.0.6167.143 Mobile Safari/537.36 ACRA UUID = cf265e01-9693-407f-984d-61ddf9698fac Crash Reports Enabled = true
The crash hasn't come through. It's still occurring?
You may need to install adb
and use logcat
to obtain a crash log
Instructions: https://github.com/ankidroid/Anki-Android/issues/14708#issuecomment-1862972315
I wish I could do that but I have no idea how do these things work. And if my understanding is correct you need to have a PC right? Sadly I can't access that. Brown Parents 🥲 They can't even use an email.
No worries! Might get left for a while until we can find a way to reproduce this
Some observations, check media used to make the app crash for me but as I deleted my files somehow check media would actually show the pop up for unused media deletion. Now as I have 0 unused media this problem has completly got solved. No more crashes.
But deleting media is still very slow for me. And even though it doesn't crash anymore it gets stuck at "deleting..." pop up. Force close the app and come back, and you'll find the media files are already deleted. IMO this is problem I face with old phones (old as in budget phone bought in 2021). Newer devices seem fine.
Also, is this issue not the same as this one: https://github.com/ankidroid/Anki-Android/issues/15626
Closing as can't reproduce
Subset of ACRA: no relevant reports found
Discord: brishtibheja