Request failed

[GoogleCodeExporter]

I am able to create folders, users and upload files. 

Logged is as admin I cannot: delete users, change passwords, delete files, 
delete folders or change permissions. All I get is this error: Request failed. 
This also happens with a second user I created that is also and administrator. 

I have installed v2.5.4. Below is the whole error log. For the life of me I 
cannot figure out what is going on. Thanks for any help you can provide. 

Cheers - 

-----------------------
Error Log:

[26-Mar-2014 02:01:27 UTC] MOLLIFY ERROR: 
{0:{file:/home/solext5/nbasw-atsnb.ca/public_html/secure/backend/include/filesys
tem/FilesystemController.class.php, line:286, function:assert, 
class:LocalFilesystem, type:->, args:{}}, 
1:{file:/home/solext5/nbasw-atsnb.ca/public_html/secure/backend/include/filesyst
em/FilesystemController.class.php, line:330, function:filesystem, 
class:FilesystemController, type:->, args:{0:{name:Data, 
path:/home/solext5/nbasw-atsnb.ca/securedata, type:local}, 1:1}}, 
2:{file:/home/solext5/nbasw-atsnb.ca/public_html/secure/backend/include/services
/ConfigurationServices.class.php, line:531, function:assertFilesystem, 
class:FilesystemController, type:->, args:{0:{name:Data, 
path:/home/solext5/nbasw-atsnb.ca/securedata, type:local}}}, 
3:{file:/home/solext5/nbasw-atsnb.ca/public_html/secure/backend/include/services
/ConfigurationServices.class.php, line:56, function:processPostFolders, 
class:ConfigurationServices, type:->, args:{}}, 
4:{file:/home/solext5/nbasw-atsnb.ca/public_html/secure/backend/include/services
/ServicesBase.class.php, line:59, function:processPost, 
class:ConfigurationServices, type:->, args:{}}, 
5:{file:/home/solext5/nbasw-atsnb.ca/public_html/secure/backend/include/MollifyB
ackend.class.php, line:85, function:processRequest, class:ServicesBase, 
type:->, args:{}}, 
6:{file:/home/solext5/nbasw-atsnb.ca/public_html/secure/backend/r.php, line:63, 
function:processRequest, class:MollifyBackend, type:->, args:{0:Request}}}

Original issue reported on code.google.com by ehdesig...@gmail.com on 26 Mar 2014 at 2:21

[GoogleCodeExporter]

From the log,  it seems like this folder does not exist: 
"/home/solext5/nbasw-atsnb.ca/securedata".

Original comment by samuli.j...@gmail.com on 26 Mar 2014 at 11:47

[GoogleCodeExporter]

I checked the server and the folder is there. IT also had the Test folder I 
created in it along with a .png I uploaded. 

Why do I still get "Request Failed" when I try to delete a user, change a 
password or even delete a file?  Is there a word around for this?

Original comment by ehdesig...@gmail.com on 26 Mar 2014 at 8:19

[GoogleCodeExporter]

Screenshot of the error I get.

Original comment by ehdesig...@gmail.com on 26 Mar 2014 at 8:22

Attachments:

• [Screen Shot 2014-03-26 at 5.21.03 PM.png](https://storage.googleapis.com/google-code-attachments/mollify/issue-528/comment-3/Screen Shot 2014-03-26 at 5.21.03 PM.png)

[GoogleCodeExporter]

The screenshot does not really help at all, only error logs.

The log you gave seems to be for adding new folder, and does not have help 
other cases (delete user, change password etc). Could be anything, usually this 
kind of errors are due to this: 
https://code.google.com/p/mollify/wiki/Troubleshooting#Some_operations,_like_ren
ame_or_editing_descriptions,_don't

You seem to have missed the actual error description from the log above (there 
should be something like "Invalid folder definition, path does not exist"), but 
the error stack trace is quite clear that the folder does not exist, or PHP 
does not have rights to access it. Make sure you use absolute paths in folder 
definitions, so that it does not point to wrong location.

Original comment by samuli.j...@gmail.com on 26 Mar 2014 at 8:47

[GoogleCodeExporter]

Figured it out. There was in issue with ModSec on the sever. Changed a rule and 
I am good to go. Thanks!

Original comment by ehdesig...@gmail.com on 28 Mar 2014 at 12:18

[GoogleCodeExporter]

Great

Original comment by samuli.j...@gmail.com on 29 Mar 2014 at 6:04

• Changed state: Invalid

[GoogleCodeExporter]

I am running on Windows Server 2012 R2, mysql. I have exactly the same error.
Not sure how to solve it. Can anyone help?

Original comment by sjth...@gmail.com on 3 Dec 2014 at 4:21

[GoogleCodeExporter]

#7 Same error? Do you mean "request failed" or "folder does not exist"?

The request failed is not an error itself, it is only a signal in the UI that 
something happened but it does not yet tell what. So if this is it, then it's 
probably not "same error", just dig out the error log and solve it from there.

This exact issue has been closed as there was only configuration error so 
nothing to do in Mollify side.

Original comment by samuli.j...@gmail.com on 3 Dec 2014 at 7:35