ansible-collections / servicenow.itsm

Ansible Collection for ServiceNow ITSM
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Add functionality for Requests and Catalog tasks and for attaching relationship. #279

Closed ar-andy-01 closed 5 months ago

ar-andy-01 commented 1 year ago
SUMMARY

Add functionality for Requests and Catalog tasks and for attaching relationship.

ISSUE TYPE

Add functionality for Requests and Catalog tasks and for attaching relationship.

COMPONENT NAME

Add functionality for Requests and Catalog tasks and for attaching relationship.

ADDITIONAL INFORMATION

catalog_request and catalog_request_task This feature will provide functionality to automate catalog request/task update tasks. This will help in integration with other automations tools.

attaching relationship: Currently it is not possible t update upstream and downstream relationships, Adding this feature will help update configuration_item have updated relationships it can be part of configuration item itself.

    - name: "Set the disks associated with this VM to non-operational"
      servicenow.itsm.catalog_request:
        number:
        state:
        work_notes:
        assignment_group:
        short_description: 
        comments:
        approval:
        others:

    - name: "Set the disks associated with this VM to non-operational"
      servicenow.itsm.catalog_request_task_info:
        number:
        state:
        work_notes:
        assignment_group:
        short_description: 
        comments:
        approval:
        others:

    - name: "Set the disks associated with this VM to non-operational"
      servicenow.itsm.catalog_request_info:
        number: 

    - name: "Set the disks associated with this VM to non-operational"
      servicenow.itsm.catalog_request_task_info:
        number: 
tupyy commented 5 months ago

@mhjacks I think we already implemented this. wdyt?

mhjacks commented 5 months ago

I think so too (as of 2.6.1). If you disagree, please feel free to re-open.