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Trying to register github account - but no verification email #253

Closed mozart27 closed 6 years ago

mozart27 commented 7 years ago

Howdy,

I'm trying to register in Ansible Galaxy using my github account (mozart27). I have not received the verification email and it has been over 30 minutes. I have attempted to re-request the verification email but still have not received it. Would you be able to help? The email associated with this github account is jb@bordn.com.

Thanks!

chouseknecht commented 7 years ago

@mozart27

checking...

chouseknecht commented 7 years ago

I can confirm that emails do work. I registered a new account, and received the email at a yahoo.com address.

FWIW, the email sent from Galaxy has a sent-from address of noreply@ansible.com.

JeroenED commented 7 years ago

@chouseknecht the issue still persists. Account created around 3.30PM. I'm managing my own server (using Kolab) and the maillog did not receive any mail from ansible. This is the maillog. I tried sending an email to support, however email does not exist :(

jeroen@mail:~$ sudo cat /var/log/mail.log | grep ansible
Jun 27 16:26:55 mail amavis[1881]: (01881-09) Passed CLEAN {RelayedOpenRelay}, [81.165.246.172]:60146 [81.165.246.172] <me@jeroened.be> -> <support@ansible.com>, Queue-ID: E56617EDDA, Message-ID: <670a7a1d-efe2-addd-82a2-7b4ef070537c@jeroened.be>, mail_id: TH8Ojpvyt5Jk, Hits: 0, size: 3891, queued_as: 2CA057EDDE, 18117 ms
Jun 27 16:26:55 mail postfix/smtp[24523]: E56617EDDA: to=<support@ansible.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=19, delays=0.46/0.01/0.01/18, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 2CA057EDDE)
Jun 27 16:26:55 mail postfix/smtp[24529]: 2CA057EDDE: to=<support@ansible.com>, relay=127.0.0.1[127.0.0.1]:10026, delay=1.1, delays=1/0.03/0/0, dsn=2.0.0, status=sent (250 OK Message /var/spool/pykolab/wallace/tmpnnZvYX queued)
Jun 27 16:26:58 mail postfix/smtp[24531]: 4B8007EDDA: to=<support@ansible.com>, relay=aspmx.l.google.com[2a00:1450:400c:c0a::1b]:25, delay=3.3, delays=0.02/0.02/3.2/0.05, dsn=5.1.1, status=bounced (host aspmx.l.google.com[2a00:1450:400c:c0a::1b] said: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1  https://support.google.com/mail/?p=NoSuchUser 60si13362202wrj.58 - gsmtp (in reply to RCPT TO command))
chouseknecht commented 6 years ago

This issue was moved to ansible/galaxy#53