libsoftokn3.so error for ParametricSession(<case_name>)

[millerj97]

🔍 Before submitting the issue

• [X] I have searched among the existing issues
• [X] I am using a Python virtual environment

🐞 Description of the bug

launching a new parametric session using the command; session1 = ParametricSession("elbow_params_2.cas.h5") is presenting the following error

📝 Steps to reproduce

Download attached case to Linux session

from ansys.fluent.parametric import ParametricSession

import ansys.fluent.core as pyfluent 

session1 = ParametricSession("elbow_params_2.cas.h5", start_transcript=True)

elbow_params_2.cas.zip

💻 Which operating system are you using?

Linux

📀 Which ANSYS version are you using?

242

🐍 Which Python version are you using?

3.10

📦 Installed packages

absl-py==2.1.0
ansys-api-fluent==0.3.22
ansys-api-platform-instancemanagement==1.0.0
ansys-fluent-core @ file:///home/staff/jomiller/.venv/pyfluent
ansys-fluent-parametric @ file:///home/staff/jomiller/.venv/pyfluent-parametric
ansys-fluent-visualization @ file:///home/staff/jomiller/.venv/pyfluent-visualization
ansys-platform-instancemanagement==1.1.2
asttokens==2.4.1
astunparse==1.6.3
bcrypt==4.1.2
beartype==0.17.1
blinker==1.7.0
cachetools==5.3.2
certifi==2024.2.2
cffi==1.16.0
charset-normalizer==3.3.2
click==8.1.7
contourpy==1.2.0
cryptography==42.0.2
cycler==0.12.1
dash==2.15.0
dash-bootstrap-components==1.5.0
dash-core-components==2.0.0
dash-html-components==2.0.0
dash-table==5.0.0
decorator==5.1.1
docker==7.0.0
et-xmlfile==1.1.0
exceptiongroup==1.2.0
executing==2.0.1
Flask==3.0.2
flatbuffers==23.5.26
fonttools==4.48.1
gast==0.5.4
google-auth==2.27.0
google-auth-oauthlib==1.2.0
google-pasta==0.2.0
grpcio==1.60.1
grpcio-health-checking==1.48.2
h5py==3.10.0
idna==3.6
imageio==2.34.0
importlib-metadata==7.0.1
iniconfig==2.0.0
ipython==8.21.0
itsdangerous==2.1.2
jedi==0.19.1
Jinja2==3.1.3
joblib==1.3.2
kaleido==0.2.1
keras==2.15.0
kiwisolver==1.4.5
libclang==16.0.6
lxml==5.1.0
Markdown==3.5.2
MarkupSafe==2.1.5
matplotlib==3.8.2
matplotlib-inline==0.1.6
ml-dtypes==0.2.0
nest-asyncio==1.6.0
numpy==1.26.4
oauthlib==3.2.2
openpyxl==3.1.2
opt-einsum==3.3.0
packaging==23.2
pandas==2.2.0
paramiko==3.4.0
paramiko-expect==0.3.5
parso==0.8.3
pexpect==4.9.0
pillow==10.2.0
platformdirs==4.2.0
plotly==5.18.0
pluggy==1.4.0
pooch==1.8.0
prompt-toolkit==3.0.43
protobuf==3.20.3
psutil==5.9.8
ptyprocess==0.7.0
pure-eval==0.2.2
pyasn1==0.5.1
pyasn1-modules==0.3.0
pycparser==2.21
Pygments==2.17.2
PyNaCl==1.5.0
pyparsing==3.1.1
PySide6==6.6.1
PySide6-Addons==6.6.1
PySide6-Essentials==6.6.1
pytest==8.0.0
python-dateutil==2.8.2
python-pptx==0.6.23
pytz==2024.1
pyvista==0.43.3
pyvistaqt==0.11.0
PyYAML==6.0.1
QtPy==2.4.1
requests==2.31.0
requests-oauthlib==1.3.1
retrying==1.3.4
rsa==4.9
scikit-learn==1.4.0
scipy==1.12.0
scooby==0.9.2
seaborn==0.13.2
shiboken6==6.6.1
six==1.16.0
stack-data==0.6.3
tenacity==8.2.3
tensorboard==2.15.2
tensorboard-data-server==0.7.2
tensorflow==2.15.0.post1
tensorflow-estimator==2.15.0
tensorflow-io-gcs-filesystem==0.36.0
termcolor==2.4.0
threadpoolctl==3.2.0
tomli==2.0.1
traitlets==5.14.1
typing_extensions==4.9.0
tzdata==2024.1
urllib3==2.2.0
vtk==9.3.20230807rc0
wcwidth==0.2.13
Werkzeug==3.0.1
wrapt==1.14.1
xgboost==2.0.3
XlsxWriter==3.1.9
zipp==3.17.0

[millerj97]

@mkundu1 as discussed