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antoinejaussoin / retro-board

Agile Retrospective Board
https://www.retrospected.com
GNU General Public License v3.0
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Some users can't post messages #246

Closed do606 closed 3 years ago

do606 commented 3 years ago

Multiple users logged anonymously, some of them can't post messages in various sessions in a row.

antoinejaussoin commented 3 years ago

Do you have any error message coming up by any chance?

do606 commented 3 years ago

Unfortunately no, but this problem is lasting for more than a month already. After the input is provided, enter doesn't fire any action (or error). The message stays in input. It occurs in Chrome, Edge and Firefox. Clearing cookies didn't help nor anonymous login on different machine.

antoinejaussoin commented 3 years ago

Do you know how to open the Developer Tools in Chrome? I would be curious to see if there is any error on the console?

antoinejaussoin commented 3 years ago

Also, when you come back to the home page, do you have a "free allowance reached" message like so?

My_Retrospective_-_Retrospected
do606 commented 3 years ago

there is no error and on homepage I have only Welcome,... and previous Retrospectives. It's the same for 'older' user as for new one

antoinejaussoin commented 3 years ago

This is going to be difficult to debug unless I can see the issue with my own eyes. Would you be happy to spend 15 minutes sharing your screen in the following days? I will be very happy to offer you a lifetime Retrospected Pro subscription for free, for the help provided.

do606 commented 3 years ago

Yes I can share my screen, I know it's hard to identify issue when there's nothing I can give you apart of the fact that something appears to not work as intended.

antoinejaussoin commented 3 years ago

Which time-zone are you in? I'm in London

do606 commented 3 years ago

CET, what is your preferred way of communication?

antoinejaussoin commented 3 years ago

Google Meet? You can reach me at (redacted) by email so we can schedule this :) thanks a lot for the help

antoinejaussoin commented 3 years ago

Thanks again @do606 for the time spent on the call, this was extremely helpful. I've added support for Numeric Enter, and will release that this weekend (I usually don't release mid-week to prevent unnecessary downtime).