Razer Ornata not working

[JoshDun66]

Hey, i just bought Razer Ornata keyboard today and i went str8 up to Aurora webpage to download the software (and razer synapse one aswell). I installed it and open up a dying light from my steam account. I got no effects in game. Upon further inspection i noticed that in Aurora device manager Razer is listed as "not initialized".. I was looking for help in Aurora discord where i got a beta build link... i tried beta version and it still doesnt work... Any help?

Expected Behaviour

Starting up Aurora, connecting keyboard, opening game and having the effects work

Actual Behaviour

No effects in games

Reproduction steps

starting up Aurora

Frequency

Everytime

Aurora Version:

beta v0.8.1 +173

Previously an Issue?

New user

2021-12-29 20.35.21.log

[hugoalves6]

I can't add anything to my chroma ornata either, even simple lightning and syncing with razer studio is impossible, it says it is installed but on trying to start it it does nothing

Even after trying to force start, refreshing, disable and enable again, refreshing, but still nothing.

[keiichi000]

I see a similiar issue. The Chroma App installation apparently stops working on Chroma SDK version 3.25.01 and shows what @hugoalves6 has captured in their screen cap. If you uninstall and reinstall Aurora, it simply can't initialize the Chroma SDK session (And in some instances, causes the Chroma SDK server to lock up). It appears that Aurora can detect it and do the basic connection to it, but it can't initialize a session and start the Chroma App. When I look at the logs, I see this error every time I try to get it to connect to Chroma

[ERROR] 20:45:52: Razer device, Exception! Message:System.NullReferenceException: Object reference not set to an instance of an object. at System.Object.GetType() at Corale.Colore.Core.RegistryHelper.IsSdkAvailable() at Aurora.Devices.Razer.RazerDevice.Initialize() in C:\projects\aurora\Project-Aurora\Project-Aurora\Devices\Razer\RazerDevice.cs:line 60

[JaceMasters]

Little late to the party, but I have a similar issue here, as well. The Chroma app isn't initializing and isn't listed in Synapse either.

I am getting the same message as @keiichi000 in my logs: [ERROR] 09:16:13: Razer device, Exception! Message:System.NullReferenceException: Object reference not set to an instance of an object. at System.Object.GetType() at Corale.Colore.Core.RegistryHelper.IsSdkAvailable() at Aurora.Devices.Razer.RazerDevice.Initialize() in C:\projects\aurora\Project-Aurora\Project-Aurora\Devices\Razer\RazerDevice.cs:line 60

Coincidentally, no "C:\projects" folder exists on my PC, so there might be something in that.

[Ashgar225]

Same story here, on a Huntsman TKL on Windows 10. I likewise do not have the mentioned project folder. I had Aurora working on my previous keyboard, which was a Logitech G813. Aurora detects Synapse version 3.27.3 but is "Disabled", and I get the above-referenced error if I try to hit the "Start" button in Device Manager.

[Aytackydln]

This repository is no longer maintained. Get the more modern version here: https://github.com/Aurora-RGB/Aurora

Also the screenshot is "Chroma Grabber". It is related to getting keyboard data provided by games and the top "Disabled" is mostly fine.